The Payzip Digipass Secured Transactions Privacy and Anonymity Selected Partners Cardholder Fraud

The Payzip Digipass

Our first line of security is the Payzip Digipass, a security device that you need in order to access your account with Payzip (only available for Premium members)

The Payzip Digipass is a little device that generates a unique pin number every time you access your Payzip account. This pin number must be entered together with your 4 digit pin-code in order to perform a successful login.

The unique pin number that is generated from the Payzip Digipass can only be used once, and is only valid for 30 seconds. This means that it is virtually impossible for anyone to access your account, even if they would be able to get hold of both the pin number AND your secret pin-code.

This authentication method is called AAA/Radius and is used by most online banks around the world. However, we have made the use of this technology a lot easier than with other solutions. All you have to do is "zip" your Payzip Digipass open and enter the number that is generated on the screen. It can't get any easier than this and still offer the highest level of security.

Secured Transactions

When using Payzip you never have to give out your credit card details to any third party on the Internet. All your credit card details are safely kept with Payzip using strong encryption. All transactions made between Payzip and the acquiring banks are using strong encryption.

Privacy and Anonymity

Many people have deep concerns regarding their privacy on the Internet. This is understandable since in today's intra-connected world of information, there are many companies out there trying to build a profile of you for several reasons, mostly commercial.

Payzip look very serious at this issue and we would under no circumstances disclose any information about your purchases or sensitive personal details. We are a privately owned company and have no business interest in profiling your online activities or purchases. We mind our business and let you mind yours.

If you are a Premium Payzip member you will be able to enjoy advanced security and privacy. Since you no longer need to use your credit card for purchases, it is impossible for any financial institution to know your purchasing habits. The only things that will be visible on your credit card statements are the purchase of the Payzip re-fill cards. How you spend or handle your money is safely kept with us.

The only information we disclose to our  sellers (online distributors) are basic information such as name and shipping address. This is of course needed in order for them to fulfill their orders made by you.

Selected Sellers

When an online seller wish to be part of Payzip and distribute their products or services via our network they have to go through an application process. We select our selling partners with greatest care in order to make your shopping experience safe. Any seller that does not deliver services or goods up to our standards will run the risk of being terminated from using Payzip as a sales channel.

There are however cases when a dispute might rise such as delayed shipment, unsatisfactory products or services. In these cases, Payzip will resolve the issue for you to make sure that you never pay for a service or product you can't use.

If you are a Premium Payzip member and have been a proven victim of a fraudulent charge, we will refund you in full. You can enjoy total security as a Payzip Premium member.

If you feel insecure about a seller that is connected to Payzip, you are more than welcome to ask us before you make the purchase.

Cardholder Fraud

One of the biggest problems with Internet today is not, as many suggest, the use of stolen credit card numbers. The biggest problem is with legitimate cardholders that are "using the system" in order to purchase products or services from online merchants.

It works like this: The cardholder orders a product, and when the bank statement arrives, they claim they never purchased anything from the merchant and instruct the bank to issue a so called chargeback (claim the money back). Since there is no signature involved, the bank will usually do this without even questioning the cardholder. The looser in this case is the merchant since they might sometimes have a hard time proving the product or service has indeed been delivered.

At Payzip we look very serious at this kind of fraud and will pursue the cardholder by all legal means necessary. Any cardholder that commits to this fraudulent activity within Payzip will have his/her credit card blacklisted and this person will never be able to become a member of Payzip in the future again.

We believe most people are honest, and in order for Internet purchases to work, honesty is an integral part of the Internet community.

Links related to Payzip Security and Privacy:

Payzip Interactive Flowchart Payzip Tutorial Comparison chart Encrypted E-mail