S. Premkumar
FUGEN Information Technology Ltd
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Prem is a much sought after speaker on CRM in India. He has over
two decades of practical experience interacting with customers and
he brings this to the forefront in his speeches, which are peppered
with live cases. Sales and Service efficiencies form the Research
base of the content in his speeches. He the Founder & CEO of FUGEN
Information Technology Ltd, a company consulting in the CRM space
for Global leaders in Packaged Consumer Goods, Pharmaceuticals and
Automobiles. As a CRM thought leader in India, he has contributed
immensely to the demystification of the Practice of CRM.
Speaking Topics
- Touch Point Productivity : The Key to CRM Practice
- Mobile Workforce Productivity & CRM
- Overall Customer Experience : The Paradigm beyond Satisfaction
- Practice of CRM : The Change Management Imperatives
Recent Engagements
Confederation Of Indian Industry (CII) Forums
And a host of Corporate Top Management Conferences/Meetings
Contact Info
For information about availability and booking, please contact
Mr. Premkumar at sprem@fugenit.com
or 91-44-28130484.
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