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There is a saying that "Action speaks louder than word", so here we are. The followings are just a few samples of what our clients say about us - the Testimonials on Asia-Discovery.com

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    Miss.chompoonuth Thutiyakoon , Thailand
 
Hotel  
Country : Thailand
City : Krabi
Hotel name : Tabkaak
 
Hotel Accommodation Rating  
Easy Access / Convenience / Location : Good
Facility / Comfort / Cleanliness : Good
Service & Hospitality : Good
Food & Beverage : Fair
Value for Money : Excellent
Overall Quality / Satisfaction : Good
 
Comment on Hotel Service
      N/A
 
Agent Service Rating : [Nicky]
Promptness in response : Good
Courtesy / Friendliness : Good
Helpfulness / Support / Assistance : Good
Overall Quality / Satisfaction : Good
 
Comment on Agent Service
      N/A
 
Date : 18 August 2004    
 
    Mr.eddie , Hong Kong
 
Hotel  
Country : Thailand
City : Koh Samed
Hotel name : Le Viamrn Cottage
 
Hotel Accommodation Rating  
Easy Access / Convenience / Location : Good
Facility / Comfort / Cleanliness : Good
Service & Hospitality : Fair
Food & Beverage : Fair
Value for Money : Fair
Overall Quality / Satisfaction : Fair
 
Comment on Hotel Service
       The location is so nice, comfort and silent, but just only 3-4 places for eating, its quite inconvenience. If you want to go to saikaew beach, it spend 400B for a turn around taxi (trunk) for only 10 minutes, that's so expensive... if you rent a motorcycle 400B each day, but i don't think you would be braved enough to run through the jungle road... that's really tough...Transportation is really a problem need to be imporved.

At the breakfast time, the staffs from the cafe seems don't want to serve me, i had no idea about that... they just said our cafe is serving A-La-carta, but "Ao Prao Resort" is serving buffet, and its under the same company, they came twice to force us to change our breakfast location, i m really getting mad but i still went to "Ao Prao Resort" to have my breakfast, because i dont want to waste my time to argue with them. The point is i am their customer why they want to send us to other resort to have breakfast? And without any breakfast coupons to prove we have that offer. They can offer us other choose, but not in that way.
 
Agent Service Rating : [Nicky]
Promptness in response : Excellent
Courtesy / Friendliness : Excellent
Helpfulness / Support / Assistance : Excellent
Overall Quality / Satisfaction : Excellent
 
Comment on Agent Service
      Fast respond and helpful for me.. good agent...
 
Date : 17 August 2004    
 
  ::: More Testimonial :::   
 
    Mr.Dudley and Cheryl Pusey ,
 
Tour
Country : Thailand
Type of the Tour :
Date of Tour :
 
Tour Service Rating
Guide Service :
Hotel Service :
Overall Quality / Satisfaction :
 
Comment on Tour
      Dear Mr Somkiat
Thank you for arranging the refund as agreed before we left Bangkok. Apart from the Ambassador's lack of organisation we really felt that we had an excellent trip.
Panida was a very good guide and we appreciated her detailed knowlege of Thai and particularly Buddhist history. Our driver was also very good and kept us safe at all times.
 
Agent Service Rating : Somkiat
Promptness in response :
Courtesy / Friendliness :
Helpfulness / Support / Assistance :
Overall Quality / Satisfaction :
 
Comment on Agent Service
      Thank you once again for your excellent organisation and we look forward to another visit to Thailand in the future. Sincerely Dudley and Cheryl Pusey
 
Date : 18 August 2004    
 
    Mr.Kiley, Lindsay , Australia
 
Tour
Country : Thailand
Type of the Tour : 3 day trek
Date of Tour : 2 August 2004
 
Tour Service Rating
Guide Service : Good
Hotel Service : Good
Overall Quality / Satisfaction : Good
 
Comment on Tour
      Communication from the tour company could have better -- advise ahead of time by email what to pack instead of meeting the night before the trip to discuss this; warning information prior to the trip that we may have to hike out 6 hours on the last day if the river is too high.

But it was a great trip -- food was good, group was small enough, guide was very friendly.
 
Agent Service Rating : Nicky
Promptness in response : Excellent
Courtesy / Friendliness : Excellent
Helpfulness / Support / Assistance : Excellent
Overall Quality / Satisfaction : Excellent
 
Comment on Agent Service
      N/A
 
Date : 16 August 2004    
 
  ::: More Testimonial :::   

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