"My Web Browser seems to be running slower than it had before. Is something wrong with the server, or is there a way that I can change it and make it as fast as before?"

Sometimes, when you have been fishing the World Wide Web for a long time, your computer will have its cache memory full. To bring your browser back to its speed, you will simply need to clear the cache memory. To do this, do the following:

Select Options at the top of the screen. This will open up a drop-down menu, and among the choices will be Network Preferences.

Selecting this command will bring up the above window. Click on the Cache tab and do the following:

The two buttons on the right of the screen, "Clear Cache Memory Now" and "Clear Disk Cache Now" determine whether you want to expunge the cache memory of your system. To have your web browser run at optimum speed again, click on Clear Memory Cache Now. After clicking this button, you will be asked if you would like to continue. Choose Yes. Do the same for the other button, and then click on OK at the bottom of the window. You should be able to see a noticeable difference in the performance of your web browser.

"Sometimes, without anything I am doing, there appears at the bottom of the screen a message saying 'Cleaning up Cache' and then 'Removing Files'. Now that I know what Cache memory is, what does this mean? Are important files being deleted from my system?"

If you do not clean out the cache memory yourself (see above), then your computer will do it for you when the cache level is full. When your computer tells you that it is 'Removing Files', this simply means that the old websites and information stored in the cache are being dumped to make room for newer or more frequently accessed ones.

Additional Troubleshooting Guides

• Problems Logging Into Talaya
• Password Problems
• Miscellaneous Netscape Issues
• Frequently Asked Questions
• Talaya Instructions
• Additional Talaya Support