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Privacy Policy
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Frequently Asked Questions
Purchasing Tickets

Redeeming Ticket Buyer's Club Vouchers

Subscription Tickets

Advance-Purchase Tickets
Directions
e-STORE

General Information

Special Editions Label

Ordering from the e-STORE

Special Purchase Options

Payment Policies

Store Help

Shipping Information

Guarantee and Returns

Security
Free Registration

Our online registration is simple and fast, and it enables you to:

If you are a Subscriber or Donor, you can also access exclusive benefits on our website — just be sure to provide your Subscriber or Donor ID when you sign up for free.

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Privacy Policy
Your privacy is very important to us. The New York Philharmonic is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in our Privacy Policy. Registering on our site requires only basic contact information, such as your name and e-mail address. This information is used to contact you about services in which you have expressed interest and to provide you with purchase confirmations.

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Contact Us

If you have any questions that are not answered on the website, we invite you to
contact us.

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Frequently Asked Questions

Not sure what to wear or when to applaud? Wondering about classical music and symphony orchestras? Read about How To Prepare in our Plan Your Visit section.

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Purchasing Tickets

There are several ways to purchase tickets to New York Philharmonic events. For single concerts, click the "Buy" buttons in the season calendar. For more details, read specific instructions for ordering tickets online, in person, and by phone, mail, and fax.

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Redeeming Ticket Buyer's Club Vouchers
Our TBC Vouchers page explains how to redeem these special vouchers for tickets.

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Subscription Tickets

With 125 concerts, it's hard to decide. So we've created concert packages that include valuable benefits — that's why more than 70% of our audience subscribes. Our Subscribe Today page gives an overview of subscriptions. Also, read more details in our subscriptions FAQ.

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Advance-Purchase Tickets

This is one of the most exciting subscriber benefits! Before the box office opens to the public, subscribers can buy tickets to any additional concerts and special events. Our Advance-Purchase Tickets page explains how to order these tickets. Also, read more details in our subscriptions FAQ.

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Directions

Whether you're arriving by car, subway, or bus, we have directions for you.

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e-STORE
General Information
Through the Special Editions e-STORE, the Philharmonic provides access to the limited edition CD sets on its New York Philharmonic Special Editions label.

Purchases may be made by credit card on our secured website or by mail, fax and telephone. For additional information, see
"Ordering from the e-STORE," below. You may also call (800) 557-8268 (U.S. and Canada) or (212) 875-5656 (International).

Thank you for visiting our site. Your purchase benefits the New York Philharmonic.

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Special Editions Label
From the Executive Director, Zarin Mehta

In 1997, the New York Philharmonic took the unprecedented step of launching a new recording label,
New York Philharmonic Special Editions, and offered as its inaugural release a collection of historic performances from six decades of live radio broadcasts. The public and critical enthusiasm for the set, The Historic Broadcasts 1923 to 1987, was stunning. Nominated for two Grammy Awards, The Historic Broadcasts won the prestigious Heritage Award from National Public Radio and the Best Orchestral Award in the historic category from Gramophone magazine's ICRC.

Building on the success of the first set, we released our second collection in 1998.
The Mahler Broadcasts 1948-1982 demonstrates the Orchestra's unrivaled affinity for Mahler. The 12-CD set received the German Critics' Award and was nominated for the ICRC Award.

In 1999, we presented
An American Celebration, a 10-CD set that explores the Orchestra's relationship to American music. It is fitting that the orchestra that has been in continuous operation for two-thirds of our nation's existence document and exalt its enduring kinship to American music. In presenting New York Philharmonic: An American Celebration, the Orchestra continues to expand the range of possibilities for the next millennium, to commemorate the past, and imagine the future.

In 2000, we released
Bernstein Live, a 10-CD set of live recordings led by Leonard Bernstein, who served as the Philharmonic's Music Director from 1958 to 1969, and as its Laureate Conductor from 1969 to 1990. The critically acclaimed set exemplifies Bernstein's boldness and determination as a Music Director, as well as his impact on the Philharmonic and the modern concert format. In the same year, we also released Sweeney Todd: Live at the New York Philharmonic, which documents the first live recording of Stephen Sondheim's great musical in twenty years.

In 2001, we released
Kurt Masur at the New York Philharmonic, a 10-CD set that pays tribute to Maestro Masur's tenure as Music Director. Affirming the breadth of Maestro's musical achievements, the collection features classics of the Orchestra's repertoire, as well as new and contemporary works by composers he has championed from all over the world. Each of these recordings is made possible by the generous support of Rita E. and Gustave M. Hauser.

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Ordering from the e-STORE
There are four ways to order from our Special Editions e-STORE:
  1. Order online by browsing our e-STORE and clicking the "Buy" button beside your selections.
  2. Call (800) 557-8268 (U.S. and Canada) or
    (212) 875-5656 (International).
  3. Mail your order* with a check or money order to:
    NYP Special Editions e-STORE
    Avery Fisher Hall
    10 Lincoln Center Plaza
    New York, NY 10023-6970
  4. Fax your order* with your credit card information to:
    (212) 875-5933
* To determine the total charge for your mail or fax orders — including tax (NY residents), shipping, and handling — you can begin as though you would make the purchase online. Then, once the website has totaled the charges, simply exit the store.

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Special Purchase Options
Multiple-CD Savings
Order any two Special Editions CD collections each priced at $175 or more and save $25.* Order any three Special Editions CD collections each priced at $175 or more and save $50.*

*Excludes Sweeney Todd 2-CD set and An American Celebration 5-CD sets.

Call 1-800-557-8268 to learn more about these special purchase options.

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Payment Policies
1) Methods of Payment
  • Check or money order: U.S. orders only, payable to New York Philharmonic
  • Credit Card: Visa, Master Card, American Express, and Discover Card
2) Confirmation of Payment
When ordering on the website, you will receive a confirmation number that will serve as initial confirmation that your order was received. For all credit card orders, your monthly statement will reflect your purchase.

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Store Help
If you have a question concerning your order, please call or e-mail us:
     (800) 557-8268 (U.S. and Canada)
     (212) 875-5656 (International; English speaking only)
     
specialeditions@nyphil.org

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Shipping Information
Please note:
  • Shipping costs are based on the value of the order.
  • Shipments within the United States and Canada are shipped via UPS.
  • International shipments are shipped via DHL or uninsured International First Class.
Shipping and Handling
Merchandise Amount U.S. International First Class USPS (uninsured) International
DHL
     $0 - $50.00 $3.50 $13.00 $34.00
     $50.01 - $150.00 $7.00 $15.00 $34.00
     $150.01 + $9.50 $20.00 $34.00
All prices are US dollars. International customers are responsible for import duties.

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Guarantee and Returns
The New York Philharmonic Special Editions e-STORE guarantees the quality of our products and will replace damaged or faulty merchandise. Unfortunately, we are unable to accept returns for any other reason. For instructions on how to return damaged product, please call (800) 557-8268 (U.S. and Canada) or (212) 875-5656 (International).

If you wish to exchange unopened merchandise, you may enclose information about your new selection and return the item to:

     NYP Special Editions e-STORE
     Avery Fisher Hall
     10 Lincoln Center Plaza

     New York, NY 10023-6970

Any difference in price will be refunded or charged to credit card orders. If you paid by check, please include the difference in price.

Unfortunately, once an undamaged CD set has been opened, we are unable to exchange your purchase.

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Security
Using secure e-commerce software along with features built into (most) browser software, our site provides the features you will need to purchase items safely online.

After you have made your selections, click "Checkout" on your cart. You will then be required to log in, and you will enter the secured section of the site. At this point your computer and our server will begin their communication in a secured mode, sending data back and forth in an encrypted format. You will be asked for your credit card information. This information will be encrypted and sent to our server.

Once you have submitted your order, confirmation of your transaction will appear on your screen. Please record the confirmation number and keep it for future reference.

Thank you for supporting the New York Philharmonic.

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