WWTE/1st Alexandria Hotels's Privacy
Pledge
We understand that making purchases online involves a great deal
of trust on your part; we take this trust very seriously, and make
it our highest priority to ensure the security and confidentiality
of the personally identifiable information ("PII") you
provide us. (PII includes information that can be linked to a specific
individual, such as name, address, phone number, or e-mail address.)
Therefore, as a visitor to WWTE/1st Alexandria Hotels's
U.S. Web sites ("WWTE/1st Alexandria Hotels"), you
have the right to understand our information privacy practices prior
to providing WWTE/1st Alexandria Hotels with any of your PII.
What information we collect
WWTE/1st Alexandria Hotels only collects PII that you voluntarily
provide to us.
How we use your information
WWTE/1st Alexandria Hotels uses your PII only for the purpose
of responding to and fulfilling your requests for WWTE/1st Alexandria Hotels travel products and services.
Who we share your information with
WWTE/1st Alexandria Hotels will only share your PII with our
authorized travel service providers, and only as necessary in order
to complete a transaction that you specifically request. WWTE /
1st Alexandria Hotels does not sell or rent your PII to anyone.
How you can control the use of your information
WWTE/1st Alexandria Hotels provides you with choice and control
over the collection and use of your PII, as well as a means of updating,
correcting, or removing any PII stored in your customer profile.
How you can decide what marketing communications
you'll receive
WWTE/1st Alexandria Hotels provides you with the opportunity
to specifically choose the promotional marketing communications
you wish to receive from WWTE/1st Alexandria Hotels. If you
choose not to sign up for any of the promotional e-mail services
that WWTE/1st Alexandria Hotels provides, then WWTE/1st Alexandria Hotels will only send you e-mail that relates to a specific
travel purchase you have made on WWTE/1st Alexandria Hotels.
How we protect your information
To ensure the confidentiality of your PII, WWTE/1st Alexandria Hotels uses leading security technology and procedures which are
reviewed regularly by the independent accounting firm Deloitte &
Touche.
By providing you with this Privacy Statement, WWTE/1st Alexandria Hotels is pledging our continued commitment to protecting the information
you provide us. WWTE/1st Alexandria Hotels has engaged PricewaterhouseCoopers
LLP to regularly examine our information privacy practices to determine
whether we are adhering to the disclosures about the collection,
use, sharing, and protection of your PII made in this privacy statement.
Questions regarding this statement should be e-mailed to WWTE/1st Alexandria Hotels or sent via postal mail to
WWTE/1st Alexandria Hotels, attn: Privacy Officer,
10190 Covington Cross
Las Vegas, NV 89144
WWTE/1st Alexandria Hotels's Privacy
Statement
This WWTE/1st Alexandria Hotels Privacy Statement discloses
the information privacy practices for WWTE/1st Alexandria Hotels's
United States Web sites ("WWTE/1st Alexandria Hotels").
The WWTE/1st Alexandria Hotels Web site is intended for use
by residents of the U.S. that are over 18 years of age.
Information collected about you
WWTE/1st Alexandria Hotels collects Personally Identifiable
Information ("PII") about you that you specifically and
voluntarily provide. PII includes information that can identify
you as a specific individual, such as your name, phone number, or
e-mail address. Although you are required to register as a member
of WWTE/1st Alexandria Hotels in order to use selected travel
planning tools, and some PII is needed in order to process and fulfill
travel requests, many areas of WWTE/1st Alexandria Hotels can
be accessed without providing any PII.
On all WWTE/1st Alexandria Hotels pages that collect PII,
we specifically describe what information is required in order to
provide you with the product or service you have requested.
WWTE/1st Alexandria Hotels collects PII when you:
Become a WWTE/1st Alexandria Hotels member
Complete a traveler profile
Purchase travel
Participate in a survey, contest, or sweepstakes
Contact WWTE/1st Alexandria Hotels
Member information
WWTE/1st Alexandria Hotels collects your Member ID, password,
and e-mail address when you register to become a member of our Web
site.
Traveler profile information
WWTE/1st Alexandria Hotels collects the full name and contact
number for a traveler when a travel reservation is made. We may
also collect information about each traveler's preferences, including
meal requests, seat selection, frequent flyer/hotel/car rental programs
and membership numbers, and ticketing options. This information
is stored in the My Profile area of a member's WWTE/1st Alexandria Hotels account.
When someone other than yourself is accompanying you on travel
purchased through WWTE/1st Alexandria Hotels, we may collect
PII and travel preferences about that individual. You should obtain
the consent of other individuals prior to providing WWTE/1st Alexandria Hotels with their full names, contact numbers, and travel
preferences, as they will be unable to directly access our systems
to view or change any information you provide on their behalf.
Purchase information
WWTE/1st Alexandria Hotels collects the billing address of
the credit card that is used to purchase travel. We will also collect
credit card information, including card number, card type, cardholder
name, and expiration date, in order to bill you for travel purchased
through WWTE/1st Alexandria Hotels. Please view our Credit
Card Guarantee for additional information on WWTE/1st Alexandria Hotels's commitment to protecting your credit card security.
Surveys, contests, and sweepstakes
Occasionally, WWTE/1st Alexandria Hotels may offer our members
and site visitors an opportunity to participate in a survey, contest,
or sweepstakes. Information collected by WWTE/1st Alexandria Hotels when you participate in a survey, contest, or sweepstakes
may include your full name, e-mail address, and street address.
Contacting WWTE/1st Alexandria Hotels
WWTE/1st Alexandria Hotels collects PII such as your full name,
Member ID, e-mail address, and/or contact number whenever you submit
a question or suggestion, or request assistance with viewing your
itinerary, logging on to WWTE/1st Alexandria Hotels, or accessing
your account.
Other information we collect
Some information is collected automatically every time you visit
WWTE/1st Alexandria Hotels. WWTE/1st Alexandria Hotels
collects information about your computer and assigns you a "cookie"
(a small, unique identifier text file) when you visit WWTE/1st Alexandria Hotels. You do not provide this information—it
is collected automatically as a means of supporting your visit to
our site. This cookie does not contain any PII.
Cookies
As a member or visitor to WWTE/1st Alexandria Hotels you will
be assigned a permanent cookie file on your computer's hard drive.
You can always choose to not receive a cookie file by enabling your
Web browser to refuse cookies or prompt you before accepting a cookie.
Be advised that, by refusing to accept a cookie, you will not be
able to access many travel services and planning tools offered by
WWTE/1st Alexandria Hotels.
When you access the My Trips or My Profile areas of the WWTE/1st Alexandria Hotels Web site, reserve or purchase travel, or
use selected travel planning tools, WWTE/1st Alexandria Hotels
requires you to sign in as a member, using your Member ID and password.
Once you sign in as an WWTE/1st Alexandria Hotels member, we
record the Member ID and the name on the member account in the cookie
file on your computer. We may also record your password in this
cookie file if you checked the box entitled "Save this password
for automatic sign-in." Your Member ID, password, and the name
on your member account is stored in the cookie file as encrypted
data, so no one can view the information it contains by obtaining
unauthorized access to your computer. Permanent cookie files remain
on your computer's hard drive for five years from December 31 of
the year the file was first placed on your computer, or until you
manually delete it.
A cookie file may also be placed on your hard drive by WWTE/1st Alexandria Hotels's third-party advertising companies or by WWTE/1st Alexandria Hotels affiliates. We use third-party advertising
companies to place ads when you visit our Web site. These companies
may use aggregated statistics about your visits to this and other
Web sites in order to provide advertisements about travel-related
goods and services that you may be interested in. The information
they collect does not include your PII.
Computer information
WWTE/1st Alexandria Hotels collects certain technical information
from your computer each time you request a page during a visit to
WWTE/1st Alexandria Hotels. This information is collected from
your computer's Web browser and may include your IP address, operating
system, Web browser software (i.e. Netscape Navigator or Internet
Explorer), and referrer Web site. Wireless users: Please check with
your wireless company if you are using your cellular phone to access
the Internet to understand whether PII may be used to identify you.
Use of your information
Information collected on WWTE/1st Alexandria Hotels may be
used to:
Register you as an WWTE/1st Alexandria Hotels member
Plan and purchase travel
Send e-mail notifications
Respond to your questions or suggestions
Improve the quality of your visit to our site
Travel planning and purchase
Information collected when you complete your traveler profile is
used to confirm and process your travel reservation. In addition,
information collected from you when you purchase travel is used
to bill your credit card and deliver your travel itinerary, either
electronically or through the mail.
E-mail notifications
If you chose to receive communications from WWTE/1st Alexandria Hotels about special promotions when registering as an WWTE/1st Alexandria Hotels member, we may use your e-mail address to send
you communications about surveys, contests, sweepstakes, promotions,
flight specials, or other travel opportunities on WWTE/1st Alexandria Hotels and its marketing partners. We may use your e-mail
address or telephone number to contact you about changes to your
purchased travel itinerary.
Responses to your questions or suggestions
We will use your e-mail address or telephone number to respond when
you submit a question or suggestion, or request assistance with
viewing your itinerary, logging on to WWTE/1st Alexandria Hotels,
or accessing your account.
Improving the quality of your visit to
our site
We collect information about your computer (not your name, address,
e-mail address, or telephone number) through your permanent cookie
file for the purpose of assessing the effectiveness of site content
and traffic. This data allows us to improve the quality of your
visit by streamlining your ability to navigate the site and develop
featured programs and content that will be of interest to our members
and site visitors.
Sharing your information
WWTE/1st Alexandria Hotels does not sell or rent your PII to
anyone.
Service providers
We only provide information about travel either reserved or purchased
on WWTE/1st Alexandria Hotels to third parties that provide
services or functions on behalf of WWTE/1st Alexandria Hotels.
Our service providers need information about your traveler profile,
as well as your credit card information, to process and confirm
your travel reservation. These service providers will disclose information
about your traveler profile to hotel, airline, and/or car rental
suppliers whose products you have purchased. Like any other travel
agent, this information must be shared with our travel suppliers
to confirm your reservation and travel preferences. Although WWTE/1st Alexandria Hotels offers travel products from hotel, airline,
and car rental suppliers that are reputable companies, we have not
placed limitations on these suppliers from using or disclosing your
information without your permission. Therefore, we encourage you
to review the information privacy practices of any travel suppliers
whose products you purchase on WWTE/1st Alexandria Hotels.
In addition, these travel suppliers may also contact you as necessary
to obtain additional information about your confirmed reservation.
WWTE/1st Alexandria Hotels will occasionally share aggregated
information with our service providers. This information does not
contain any PII and is used to develop featured programs and content
that will be of interest to our members and site visitors.
In the event that you make a new, or update an existing, travel
reservation by calling our toll-free number, your information may
be accessed by a third-party service provider, as necessary, to
respond to your request for customer service.
WWTE/1st Alexandria Hotels may contract a reputable third-party
to facilitate the distribution of survey, promotion, or sweepstake
programs. Upon completion of these projects, all information is
returned to WWTE/1st Alexandria Hotels.
Our legal obligations
WWTE/1st Alexandria Hotels may be required by law to disclose
information you have provided in obtaining our travel products or
services. WWTE/1st Alexandria Hotels may also disclose information
against someone who poses a threat to WWTE/1st Alexandria Hotels’s
interests (such as customer fraud) or whose activities could bring
harm to others.
Other Web sites
There are several places throughout WWTE/1st Alexandria Hotels
that may link you to other Web sites that do not operate under WWTE/1st Alexandria Hotels's information privacy practices.
When you click through to these Web sites, WWTE/1st Alexandria Hotels's information privacy practices no longer apply. We recommend
that you examine the privacy statements for all third-party Web
sites to understand their procedures for collecting, using, and
disclosing your information.
Control over and access to your information
WWTE/1st Alexandria Hotels believes that members and site visitors
should have control over the collection and use of their PII. You
have access to your information in the following areas of WWTE/1st Alexandria Hotels:
My Profile
The My Profile page on WWTE/1st Alexandria Hotels allows members
to view and change their account settings. The e-mail settings option
lets you change your e-mail address and subscribe or unsubscribe
to the Fare Tracker or special promotional notification services.
You can also change your password and elect to have an automatic
password sign-in when logging on to WWTE/1st Alexandria Hotels.
You can add new travelers and delete existing travelers from your
member profile; update or correct names, phone numbers, passport
information, and emergency contacts for travelers associated with
your profile; and update your travel preferences.
You can also close your WWTE/1st Alexandria Hotels account
by selecting the Account Closure option. Once you close an account,
you will not be able to sign in or access any information associated
with the account, but you can open a new account at any time. We
will send you an e-mail confirming your account closure to the e-mail
address contained in your member profile.
My Trips
The My Trips page on WWTE/1st Alexandria Hotels allows members
to view, update, or delete their saved trip itineraries.
Communications from WWTE/1st Alexandria Hotels
Members will receive communications from WWTE/1st Alexandria Hotels when they:
Sign-up to become an WWTE/1st Alexandria Hotels member
Request to close an account
Purchase travel
Elect to receive special promotional marketing communications
Win a contest or sweepstake
Contact WWTE/1st Alexandria Hotels with questions/suggestions
Sign-up to become an WWTE/1st Alexandria Hotels member
When you sign up as a new WWTE/1st Alexandria Hotels member,
you will receive a "Welcome to WWTE/1st Alexandria Hotels"
e-mail. This e-mail contains your member ID and describes the benefits
of using WWTE/1st Alexandria Hotels for planning and purchasing
your travel needs.
Request to close an account
When you complete an Account Closure request, we will send you an
"Account Closure Confirmation" e-mail.
Purchase Travel
Each time you purchase travel through WWTE/1st Alexandria Hotels,
or change or cancel a confirmed travel reservation, you will receive
confirmation of your travel itinerary via e-mail. In the event that
your travel plans are disrupted because of mechanical, weather,
or carrier business conditions, WWTE/1st Alexandria Hotels
may contact you to inform you of these disruptions and help you
make alternative travel arrangements.
Elect to receive special promotional marketing
communications
As a registered WWTE/1st Alexandria Hotels member, you will
occasionally receive e-mails notifying you of special promotions
or other travel news, if you sign up for this service when you register.
Special promotional e-mails are intended to inform you of new or
unique travel opportunities or special deals that are available
on WWTE/1st Alexandria Hotels.
You can sign up for or discontinue your subscription to WWTE/1st Alexandria Hotels's e-mail services at any time on the My
Profile page under the heading "E-mail settings." You
can also unsubscribe to the Fare Tracker or special promotional
e-mails at any time by replying to the e-mail with the word "unsubscribe"
in the subject line.
Contests and sweepstakes
You have the option of sending an e-mail to WWTE/1st Alexandria Hotels requesting a change to the information you provided to us
or to receive a copy of the information we have stored during the
length of the contest or sweepstakes. We will make every reasonable
effort to honor your wishes. Proof of identity is required.
Request customer support or submit questions/suggestions
When you request assistance with viewing your itinerary, logging
on to the WWTE/1st Alexandria Hotels site, or accessing your
account, we will respond to you via e-mail or telephone.
Protecting your information
We want our members and site visitors to feel confident about using
WWTE/1st Alexandria Hotels to plan and purchase their travel,
so we are committed to protecting the information we collect. WWTE/1st Alexandria Hotels has implemented a security program to
keep information that is stored in our systems protected from unauthorized
access. Currently, WWTE/1st Alexandria Hotels only stores the
information you provide when registering to become an WWTE/1st Alexandria Hotels member, create a travel profile, purchase travel,
or use selected travel tools.
Our systems are configured with data encryption, or scrambling,
technologies, and industry-standard firewalls. When you send personal
information to WWTE/1st Alexandria Hotels over the Internet,
your data is protected by Secure Socket Layer (SSL) technology to
ensure safe transmission.
WWTE/1st Alexandria Hotels has also obtained a digital certificate
from RSA Data Security, Inc., a top maker of hardware and software
used to protect and manage computer network access. To view this
site certificate on each secured page, click on the image of the
closed lock or the solid key on the bottom bar of your browser window.
A small frame displaying site security information will pop up.
For Internet Explorer users: Click on the word "Subject"
to verify that you are on the Web site WWTE/1st Alexandria Hotels. Click on "Issuer" to verify the site certification
authority.
For Netscape Communicator users: Click on "View Certificate"
to verify that you are on the Web site WWTE/1st Alexandria Hotels and to verify the site certification authority.
Changes to the WWTE/1st Alexandria Hotels Privacy Statement
This Privacy Statement was produced and posted on WWTE/1st Alexandria Hotels on November 14, 2000. WWTE/1st Alexandria Hotels reserves the right to modify or amend this Privacy Statement
at any time and for any reason. If there are material changes to
this statement or in how WWTE/1st Alexandria Hotels will use
your PII, WWTE/1st Alexandria Hotels will prominently post
such changes prior to implementing the change.
Regardless of later updates, we will abide by the information privacy
practices described in this Privacy Statement at the time you provided
us with your information.
If you have questions about our Privacy Statement, please
.
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