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 The Terms & Conditions below are those of APH and UK Airport Lounges as their online booking agent. Cancellations and Amendments received 24 hours in advance of your departure date will be administered FREE of charge. For cancellations please include your booking reference number and address details. For booking amendments please include your reference number and details of required changes. Terms & Conditions Your Statutory rights are not affected: 1. BOOKINGS 1 Bookings through our website our deemed to be made when validated on the website. 1.2 Bookings made by telephone are deemed to be made when confirmed by UK Airport Lounges telesales operator. 1.3 Bookings made by post are deemed to be made when written confirmation is sent by UK Airport Lounges. 1.4 All services are subject to availability. 1.5 UK Airport Lounges reserve the right not to accept or fulfil a booking. 2. PAYMENT 2.1 Payment for a booking made by telephone or on our website can only be made using Mastercard, Visa, American Express, Diners Club or Switch. 2.2 If payment by card is declined or if a payment cheque is returned uncleared, UK Airport Lounges and the service provider reserve the right not to fulfil your booking. 2.3 All prices are quoted in pounds Sterling including VAT. 2.4 When a booking is made using an overseas credit card the card issuer will debit your account in your local currency at the exchange rate applicable on the date of processing. A conversion charge may be applicable. 3. CANCELLATION 3.1 A booking may be cancelled up to 48 hours prior to the date for which the service has been reserved. 3.2 For the purposes of this Condition 3 the period for which the service is booked shall be deemed to commence at midnight on the day prior to the commencement date for the service booked. 4. UK Airport Lounges LIABILITY UK Airport Lounges acts as booking agent only for the service provider and is only liable to the customer for losses directly arising from it’s negligence in processing a booking. 5. SERVICE PROVIDERS TERMS AND CONDITIONS 5.1 All bookings are accepted subject to the service providers current terms and conditions. A copy of the service providers terms and conditions are available on request. 5.2 So far as not inconsistent with the service providers terms and conditions. 5.2.1 relates to airport car parking cars are parked at their owner’s risk. 5.2.2 relates to airport car parking the service provider accepts no responsibility or liability for any theft loss or damage to any personal property or loose items left within a vehicle whilst it is parked. 5.2.3 relates to airport car parking the service provider does not accept any responsibility or liability for any damage to the windscreen or any other glass in the customer’s vehicle. 5.2.4 relates to airport car parking the customer shall inspect his vehicle and report any damage to the service provider prior to departure from the car park. 5.2.5 the service provider accepts no liability for loss or damage unless and to the extent it is proved to be caused by the negligence of the service provider. 6. CUSTOMER SERVICE 6.1 Any claims for loss or damage to vehicles or in relation to the quality of the service provided should be made to the service provider. 6.2 Any queries and claims relating to the processing of a customers booking should be made to Airport Lounges on 0870 0801910. Telephone calls may be monitored. The easiest way to organise your executive private airport lounge - you book online and immediately you have everything you need to enjoy a relaxing VIP airport lounge stay before your flight.. For any questions which may arise after booking we supply you with our Customer Services department telephone number.  |
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Airport LoungesTerms and Conditions |
