Webinar 3:
Delivering on the Performance Promise
Webinar in association with Forrester Research
Service Management practises offer a disciplined approach to delivering business centric perspectives of how IT is performing against user expectations.
The final webinar in this service management series gives you the opportunity to find out why Forrester believe service management approaches are so important in light of today's IT management challenges.
Compuware will present results from an independent industry survey of senior IT executives and show how the right people, products and processes can help your organisation implement cost effective service management through a focus on the delivery of application performance.
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