Partner Services and Operations

• Associate Technical Solutions Engineer • Manager, Technical Solutions Group • Sales Engineer • Sales Engineer/Technical Account Manager - UK • Enterprise Sales/Deployment Engineer - Tokyo • Technical Account Manager • Technical Solutions Engineer • Technical Solutions Engineer - UK • Technical Solutions Engineer, Enterprise - UK • Technology Manager << Return to all Engineering/Ops/IT positions

Graduating? Join innovative thinkers who care equally about engineering on a grand scale and developing a culture that's great for all employees. Learn more.

Position available in Mountain View, CA.

Do you love the challenge of troubleshooting technical issues? Are you eager to learn and expand your technical skills? Google is looking for flexible, hardworking, quick learners to rapidly respond to partner technical requests on a shift-rotation basis.

This team player will work closely Technical Solutions Engineers and Technical Account Managers to resolve technical issues and build tools to help improve team productivity. By building customer interaction skills and technical skills, this role is an excellent springboard for other positions within the organization.

Candidates must be willing to work on a 24x7 shift rotation basis to support partners in international time zones.

Requirements:

• Minimum of a BA/BS Computer Science or related technical degree required, MSCS a plus.
• 1-5 years experience with Internet/software industry.
• Solid web programming experience in a UNIX/Linux environment.
• Hands-on UNIX/Linux system administration.
• Coding in Java, XML, HTML, JavaScript, PHP, Python or Perl.
• Troubleshooting experience in Internet and Networking protocols.
• Knowledge of RDBMS/SQL (Oracle and MySQL preferred).
• Must have exceptional analytical skills, ability to focus skill toward solution driven results.
• Understanding of the search engine space and/or advertising industry a plus.
• Excellent written and oral communication skills.

For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@google.com. Important: The subject field of your email must include Associate Technical Solutions Engineer - Mountain View.

Position available in Mountain View, CA.

Google Partner Services and Operations group is looking for a highly technical service-oriented manager for the Technical Solutions Group. You must be able to command the intellectual respect of the engineers in the group while providing a solution-focused interface to the rest of the company. This role involves hands-on development and deployment and product engineering support. Additionally, you will be responsible for all aspects of the partner network technical success on a 24x7 basis. You will lead, provide review, assess, recruit and develop staff and core competencies as related to business objectives.

Qualities we are looking for:

• High technical competence, track record of individual technical accomplishments, and strong business sense.
• Software background, Internet experience.
• Entrepreneurial drive, demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
• 5+ years relevant experience managing large, fast-paced and dynamic technical services teams.
• Strong analytical and project-management skills.
• Outstanding interpersonal, written, and verbal communication skills.
• Experience managing multiple projects with competing priorities.
• Proven ability to solve problems in nonstandard and innovative ways.
• Proven track record of meeting objectives and delivering results.
• Able to fit in well within an informal startup environment and to provide hands-on management.
• Establish credibility with staff quickly.
• MS CS preferred (PhD, a plus).

For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@google.com. Important: The subject field of your email must include Manager, Technical Solutions Group - Mountain View.

This position is based in Mountain View, CA.

We are looking for a Sales Engineer with excellent communication skills to handle pre-sales accounts for Search Services. You will work directly with Sales to prepare demos, answer questions, and launch customers. Your role will allow you to engage directly with customers on both technical and non-technical levels to ensure superior service as well as interact directly with key engineering support personnel to resolve issues. You should be a confident presenter with excellent verbal skills and be able to prepare and present material to customers on features and products. In addition, you need to feel at home working closely with both our engineering and sales teams.

Requirements:

• Bachelor’s degree in Computer Science or related major.
• 5+ years of technical sales or field sales experience.
• Previous software engineering experience preferred.
• Proven track record of selling solutions to corporations.
• HTML, XML, and scripting programming experience.
• Experience leading a high performance team.
• Knowledge of web technologies.
• Experience working with external clients.
• Experience working in UNIX and Windows environments.
• Ability to work independently.
• Experience working with external clients.
• Strong written and spoken communication skills.
• Strong interpersonal and relationship building skills conducive to team development.
• Ability to interface with engineering teams.
• Strong organizational skills.
• Ability to travel up to 35%.

For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@google.com. Important: The subject field of your email must include Sales Engineer - Mountain View.

Position based in Mountain View, CA.

Are you passionate about Google technology? Can you juggle multiple complex projects simultaneously?

Partner Services and Operations Team needs world-class Technical Account Managers to engage and expand our global partner network. You will use your passion for Google technology, superior customer management skills, excellent business judgment, and technical expertise to make Google partners successful. You will help partners launch new services and products, perform technical optimizations, evangelize new product features and provide on-going support.

You must possess strong project management skills, be very customer focused, and be detail oriented. You will be the primary technical contact for partners and will need to be able to quickly understand and manage through a wide range of business issues and technical challenges.

Requirements:

• Minimum of a BA/BS Computer Science or related technical degree required.
• 5+ years experience in technical project management, program management, or professional services.
• Strong understanding of XML, HTML, JavaScript and Internet protocols.
• Solid understanding of UNIX/Linux.
• Excellent written and oral communication skills.
• Excellent process management and attention to details.
• High energy, strong team player.
• Experience working with and troubleshooting Internet products and technologies.
• Demonstrated experience/interest in working with sales teams.
• Understanding of the search engine space and advertising industry is a plus.
• MBA or MSCS is a plus.

For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@google.com. Important: The subject field of your email must include Technical Account Manager - Mountain View.

Position available in Mountain View, CA.

Google is constantly innovating and bringing new services to market. Google is seeking enthusiastic, well-rounded Technical Solutions Engineers who will provide world class coverage for our strategic partners.

Using your in-depth knowledge of Internet technologies and protocols, fast thinking, and excellent troubleshooting skills, you will assist partners in resolving complex technical issues. You will use your keen judgment to manage issues as they escalate. In addition, you will be available for on-call pager duty to assist with escalations on a 24x7 basis. By working closely with engineering you will drive resolution to challenging technical issues. You will also use your communication skills to effectively explain technical solutions to non-technical people.

More important, you will also use your initiative, creativity, and programming skills to build tools, documentation, and processes to proactively prevent technical issues from arising in the first place. You will work on projects that improve Google's interaction with partners and build applications to help optimize performance and increase team productivity. In addition to delivering superior support to our global partners, you will mentor and assist with the development of associate team members to help them achieve their potential.

Requirements:

• Minimum of a BA/BS Computer Science or related technical degree required, MSCS a plus.
• 5+ years experience with Internet/software industry.
• Solid web programming experience in a UNIX/Linux environment.
• Hands-on UNIX/Linux system administration.
• Complex coding in Java, XML, HTML, JavaScript, PHP, Python or Perl.
• Troubleshooting experience in Internet and Networking protocols.
• In-depth knowledge of RDBMS/SQL (Oracle and MySQL preferred).
• Must have exceptional analytical skills, ability to focus skill toward solution-driven results.
• Demonstrated abilities in multitasking.
• Understanding of the search engine space and/or advertising industry a plus.
• Excellent written and oral communication skills.

For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@google.com. Important: The subject field of your email must include Technical Solutions Engineer - Mountain View.

Position available in Mountain View, CA.

Google is constantly innovating and bringing new services to market. Partner Services and Operations Team needs strategic Partner Technology Managers to launch new cutting-edge Google products.

You will be responsible for managing programs involving cross-functional teams focusing on launching new products and services. You will anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, balance the business needs versus technical constraints, and drive initial partner deployments.

Your thorough understanding of the software development process (development, configuration, testing, and deployment) is crucial in identifying and mitigating risks early in the product lifecycle and ensuring successful pilot product launches. You will also make sure that the proper training and documentation is in place for a wide-scale deployment of the new product and service. You will develop and deliver training to the PSO group and other functional groups.

You must be able coordinate between teams of technical resources and business stakeholders and have a thorough command of the technologies, systems, and processes that will be used in achieving project objectives. Maturity, good judgment, negotiation skills, influence skills, analytical skills, and leadership skills are critical to the successful management of these programs.

Requirements:

• Minimum of a BA/BS Computer Science or related technical degree required.
• 5+ years experience in technical program management, product management, or engineering management.
• Strong understanding of XML, HTML, JavaScript and Internet protocols.
• Solid understanding of UNIX/Linux and Windows.
• Financial modeling and business forecasting experience.
• Excellent written and oral communication skills.
• Excellent knowledge of product lifecycle, tools and processes.
• High energy, strong team player.
• Demonstrated experience in working with broad cross-functional teams.
• Understanding of the search engine space and advertising industry is a plus.
• MBA or MSCS is a plus.

For immediate consideration, please send a text (ASCII) or HTML version of your resume to jobs@google.com. Important: The subject field of your email must include Technology Manager.