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Useful Phone Numbers

MTA Headquarters: 212-878-7000                

New York City Transit
Travel information
Travel Information Center 1-718-330-1234
Travel information for non-English-speaking people 1-718-330-4847
Travel information for people with disabilities 1-718-596-8585
(TTY) 1-718-596-8273
Main offices 1-718-330-3000
Customer service 1-718-330-3322
(TTY) 1-718-596-8273
Bus customer relations center 1-888-692-8287
Lost and found 1-212-712-4500

Access-A-Ride information

Applications and eligibility
Reservations

1-877-337-2017
1-646-252-5252
(TTY) 1-646-252-5104
(TTY) 1-646-252-5287
ADA compliance 1-646-252-3053
(TTY) 1-646-252-3059
Elevator/escalator hotline

 To report a non-working escalator or elevator		 1-800-734-6772
(TTY) 1-718-596-8273
1-212-424-4023
Employment Center 1-347-643-8237

MetroCard
   Customer service
   Reduced fare
   
   Mail&Ride account service center

   Mail&Ride visually impaired balance information
1-212-638-7622
1-718-243-4999
(TTY) 1-718-596-8273
1-877-323-RIDE
1-877-323-7433
1-800-861-9614
Map orders (25 copies or more) 1-718-694-4903
Map orders fax 1-718-694-5560
Special events line 1-718-858-7272
Transit Museum 1-718-694-1600
NYPD Transit Bureau 1-212-243-3441



Long Island Rail Road
Travel information (24-hour fare and schedule information)
New York City 1-718-217-LIRR
1-718-217-5477
Nassau County 1-516-822-LIRR
1-516-822-5477
Suffolk County 1-631-231-LIRR
1-631-231-5477
TTY information line 1-718-558-3022
Group travel and tours (weekdays 8AM-4PM) 1-718-558-7498
Hamptons Reserve service 1-718-558-8070
Main offices 1-718-558-7400
Public affairs (weekdays 9AM-5PM) 1-718-558-8228
Lost and found (weekdays 7:20AM - 7:20PM) 1-212-643-5228
Mail&Ride 1-800-649-NYNY
1-800-649-6969
Ticket refunds (weekdays 8AM-4PM) 1-718-558-3488
Ticket vending machine assistance 1-877-LIRR-TSM
1-877-547-7876
MTA Police (Qns, Bkyn) 1-718-558-3300
(L.I.) 1-516-733-3900



Long Island Bus
Travel information
Monday–Friday: 7AM–5PM
1-516-228-4000
(TTY) 1-516-228-4002
Main offices 1-516-542-0100
Customer service (concerns, comments) 1-516-228-4000
Lost and found 1-516-228-4000
Reduced-fare MetroCard 1-718-243-4999
Employment 1-888-363-8285
Huntington-HART 1-631-427-8287
Able-Ride reservations (available 7 days): 8:30AM–5:00PM 1-516-228-4000
(TTY) 1-516-228-4002
Leisure/senior passes 1-516-572-0348
Nassau County Police 1-516-573-6100

Correspondence
We learn a great deal from your comments and suggestions, so please feel free to write to us at:

Customer Services
MTA Long Island Bus
700 Commercial Avenue
Garden City, NY 11530

  

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Metro-North Railroad
Travel Information (24-hour fare and schedule information)
From New York City 1-212-532-4900
From other areas 1-800-METRO-INFO
1-800-638-7646
TTY information line 1-800-724-3322
Main offices 1-212-340-3000
Customer service (M-F, 8:30AM-5PM) 1-212-672-1290
Mail&Ride 1-866-667-6245
1-212-340-2020
Group sales (M-F, 8:30AM-5PM) 1-212-499-4398
Lost and found 1-212-340-2555
MTA Police 1-212-878-1001

Long Island Bus
Travel information (24-hour fare and schedule information)
General 1-212-360-3000
E-ZPass Service Center 1-800-333-TOLL
1-800-333-8655



Other Railroads and Buses

Railroads

Amtrak 1-800-USA-RAIL
or 1-800-872-7245
New Jersey Transit

1-201-762-5100
1-973-762-5100
In NJ 1-800-626-7433
1-201-491-9400

Shoreline East (from Connecticut) 1-800-ALL-RIDE
Shoreline East (from other areas) 1-203-777-RIDE


Suburban Buses

Westchester County 1-914-813-7777
Putnam County (914) 878-RIDE
Dutchess County (914) 485-4690
Rockland County (914) 634-1100


New York City/Long Island Buses

City of Long Beach Buses 1-516-431-1000
Green Bus Lines 1-516-427-8822
Huntington Township (HART) 1-631-427-8822
Jamaica Buses 1-718-526-0800
Queens Surface 1-718-445-3100
Suffolk County Transit 1-631-852-5200
Triboro Coach 1-718-335-1000

Connecticut Buses

Bridgeport 1-203-333-3031
Danbury 1-203-748-2034
Derby/Ansonia/Seymour 1-203-735-6824
Greenwich 1-800-982-8420
Milford 1-203-783-3258
New Haven 1-203-624-0151
Norwalk 1-203-852-0000
Stamford 1-203-327-7433
Waterbury 1-203-753-2538
Westport 1-203-226-7171


Airport Buses

Airport Information 1-800-AIR-RIDE
New York Airport Services (JFK, LGA) 1-718-706-9658
Olympia Trails 1-212-964-6233



Bus Terminals

Port Authority (41 st St., NYC) 1-212-564-8484
George Washington Bridge 1-212-564-1114



Ferries

From Long Island
NY Waterway Ferry Service
1-800-53-FERRY
or 1-800-533-3779
Cross Sound Ferry Orient Point-New London
1-631-323-2525
Fire Island: Patchogue Ferry
1-631-475-1665
Fire Island Ferry
1-631-589-8980
Fire Island: Bay Shore
1-631-589-8980

Between Manhattan and ...
Staten Island 1-718-815-2628
Hoboken, NJ 1-201-420-4422
Jersey City, NJ 1-201-200-9090
Weehawken, NJ 1-212-564-8846
Statue of Liberty 1-212-269-5755
Ellis Island 1-212-269-5755



Commuter Rail, Bus, & Other Travel Information

Airport Information 1-800-AIR-RIDE
Adirondack Trailways 1-800-858-8555
AMTRAK .1-800-USA-RAIL
Car Pool/Shared Ride 1-516-737-CARS
Commuter Link .1-718-886-1343
JFK, LaGuardia, Newark
1-800-247-7433
New Jersey Transit

1-201-762-5100
1-973-762-5100
In NJ 1-800-626-7433
Port Authority Bus Info Center 1-212-564-8484
Port Authority Trans-Hudson Corp. (PATH) 1-800-234-PATH
1-800-234-7284
Shortline 1-800-631-8405
Staten Island Railway 1-718-966-7478
TransitChek Program 1-800-331-CHEK
Triboro Coach 1-718-335-1000
Westchester County SMART COMMUTE Program 1-914-995-4444

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