Our
Commitment
To Your
Privacy
We respect
our
customers
right to
privacy. No
Information
given to us
on this web
site will be
given out or
sold, and
will only be
used for
internal
business
purposes.
All personal
information,
such as your
name,
postal,
email
address,
payment
information
(i.e. credit
card
information
etc), is
private and
confidential.
Accordingly,
the personal
information
which you
provide is
stored in a
secure
location,
and
accessible
only by
designated
staff, and
is used only
for the
purposes for
which you
provided the
information
(such as to
process your
order, reply
to an email
or brochure
request,
etc). In
addition,
all online
orders
(credit card
info, etc)
are
additionally
protected by
being
encrypted on
your
server).
Personal
information
will NOT be
released to
third
parties
except to
further the
purpose for
which you
provided the
information,
such as
processing
of credit
card
charges, or
the release
is required
by law or is
pertinent to
judicial or
government
investigations
or
proceedings.
There is no
other
circumstances
under which
we will
provide or
sell
personal
information
to third
parties
Our web site
(http://www.more4kids.com)
is not set
up to track,
collect or
distribute
information
about our
visitors. It
does
recognize
the home
server of
visitors,
but not the
names,
address or
other
information
about our
visitors
that would
identify the
particular
visitors to
our sites.
This
information
is only used
for internal
purposes by
More4Kids
Inc. and
staff.
Furthermore,
our web site
tracks
information
about the
visits to
our web
site. For
example, we
compile
statistics
to show the
daily number
of visitors
to our site,
the daily
requests for
particular
files, what
countries
those
request came
from, etc.
These
aggregated
statistics
are used
internally
to better
provide
services to
the public
and may also
be provided
to others,
however,
these
statistics
contain NO
personal
information
and cannot
be used to
gather such
information
The
Information
We Collect
This notice
applies to
all
information
collected or
submitted on
our web site
(http://www.more4kids.com).
On some
pages you
can order
products,
make
brochure
requests, or
ask a
question
about or
products or
services.
The types of
information
collected on
these pages
include:
Name
Address
Email address
Phone Number
Credit Card
Information
Billing address
Shipping name and
address
Personalized
information
is also
collected
for our
personalized
books, music
and
software.
For our
personalized
books we
collect
information
such as
child's
name, age,
hometown,
etc. For our
personalized
music and
software we
collect the
child's
names.
On some
pages, you
can submit
information
about other
people. This
type of
information
would
include a
child's
personalized
information,
or
information
needed to
send your
order to a
different
recipient.
In such
circumstance,
the types or
personal
information
collected
are:
For personalized
books:
child's
name, age,
friends
names,
hometown
etc.
For personalized
music and
software:
child's
name.
For shipping to
another
recipient:
name,
address,
phone number
etc.
The Ways
we Use
Information
We use the
information
provided by
you when
placing an
order only
to complete
that order
or to
fulfill your
request for
more
information.
We do not
share this
information
with outside
parties
except to
the extent
necessary to
complete
that order,
or as
required by
the law.
This
includes
your
personal
information,
or
information
provided
about
someone
else. We use
return email
address to
answer the
email we
receive. If
you request
to be added
to our store
newsletter,
or wish to
received
special
offers from
us, your
email
address will
will only be
used in
sending out
this
information.
At any time
you may ask
to be
removed from
our
newsletter
or ask us to
stop sending
special
offers. Such
addresses
are used
only for
these
purposes and
are not
shared with
any outside
parties.
Finally, we
never use or
share
personally
identifiable
information
provided to
us online in
ways
unrelated to
the ones
described
above
without also
providing
you an
opportunity
to opt-out
or otherwise
prohibit
such
unrelated
uses.
Our
Commitment
to Data
Security
In order to
prevent
unauthorized
access,
maintain
data
accuracy,
and ensure
correct use
of
information,
we have put
in place
appropriate
physical,
electronic,
and
managerial
procedures
to safeguard
and secure
the
information
we collect
online.
How You
Can Access
or Correct
Your
Information
You can
access all
your
personally
identifiable
information
that we
collect and
maintain.
Simply email
customer_service@more4kids.com,
or call
423-490-0900.
Leave your
name and
number so we
can call you
back to
verify your
identity and
change your
personally
identifiable
information.
For our
customers
security we
do NOT allow
online
orders that
were placed
to be
changed by
adding or
deleting
items from
it after an
order has
been placed
(of course
before you
place your
order you
can modify
or change
the contents
of your
shopping
cart). You
may however
correct
spelling
mistakes.
See below.
In order to
add or
delete items
you will
need to
cancel the
order within
24 hours
after being
placed on
line and
create a new
order. After
that your
order will
be process.
SEE BELOW ON
HOW TO
CORRECT
SPELLING
MISTAKES.
See our
Online
Billing
Policy.
Within 24
hours after
your order
is placed
(unless you
requested
rush
service),
you may
cancel it if
you have
made a
spelling
mistake.
Simply email
customer_service@more4kids.com
or call
423-490-0900,
and leave
your order
number and
the fact you
want to
cancel your
order, or
tell us what
spelling
changes need
to be made.
If you call
us and leave
a message,
please make
sure you
leave your
phone number
for
verification.
We will not
change any
information
without a
way in which
to reach
you. We will
let you know
when you
order has
been
cancelled.
If you don't
know your
order number
and want to
cancel it,
you must
provide us
with your
name and a
phone number
we can reach
you. You may
call us at
the above
phone number
or email us.
We will then
call you and
ask some
personal
information
about eh
order to
verify and
correct it.
At that
point we
will delete
your order
and you may
then enter a
new one if
you wish.
If you have
requested a
brochure
that has
incorrect
information
in it,
simply
resend
another
request and
put in the
comments
that you are
correcting
your
previous
request. If
you have
signed up
for your
electronic
newsletter
and want to
be removed
from our
mailing list
, just send
an email to
customer_service@more4kids.com
and state
the fact you
wish to be
removed. We
use these
procedures
to better
safeguard
your
information.
You can
correct
factual
error in
your
personally
identifiable
information
by sending
us a
request.
In order to
protect your
privacy and
security, we
will also
take
reasonable
steps to
ascertain
your
identity
before
granting
access and
making
corrections.
How to
Contact Us
If there are
any
questions or
concerns in
regards to
these
privacy
policies, we
may be
reached at
423-490-0900
or by email
at
customer_service@more4kids.com
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