Our Commitment To Your Privacy

We respect our customers right to privacy. No Information given to us on this web site will be given out or sold, and will only be used for internal business purposes. All personal information, such as your name, postal, email address, payment information (i.e. credit card information etc), is private and confidential. Accordingly, the personal information which you provide is stored in a secure location, and accessible only by designated staff, and is used only for the purposes for which you provided the information (such as to process your order, reply to an email or brochure request, etc). In addition, all online orders (credit card info, etc) are additionally protected by being encrypted on your server).

Personal information will NOT be released to third parties except to further the purpose for which you provided the information, such as processing of credit card charges, or the release is required by law or is pertinent to judicial or government investigations or proceedings. There is no other circumstances under which we will provide or sell personal information to third parties

Our web site (http://www.more4kids.com) is not set up to track, collect or distribute information about our visitors. It does recognize the home server of visitors, but not the names, address or other information about our visitors that would identify the particular visitors to our sites. This information is only used for internal purposes by More4Kids Inc. and staff.

Furthermore, our web site tracks information about the visits to our web site. For example, we compile statistics to show the daily number of visitors to our site, the daily requests for particular files, what countries those request came from, etc. These aggregated statistics are used internally to better provide services to the public and may also be provided to others, however, these statistics contain NO personal information and cannot be used to gather such information

The Information We Collect

This notice applies to all information collected or submitted on our web site (http://www.more4kids.com). On some pages you can order products, make brochure requests, or ask a question about or products or services. The types of information collected on these pages include:
   Name
   Address
   Email address
   Phone Number
   Credit Card Information
   Billing address
   Shipping name and address
   Personalized information is also collected for our personalized books, music   and software. For our personalized books we collect information such as child's name, age, hometown, etc. For our personalized music and software we collect the child's names.

On some pages, you can submit information about other people. This type of information would include a child's personalized information, or information needed to send your order to a different recipient. In such circumstance, the types or personal information collected are:
   For personalized books: child's name, age, friends names, hometown etc.
   For personalized music and software: child's name.
   For shipping to another recipient: name, address, phone number etc.

The Ways we Use Information

We use the information provided by you when placing an order only to complete that order or to fulfill your request for more information. We do not share this information with outside parties except to the extent necessary to complete that order, or as required by the law. This includes your personal information, or information provided about someone else. We use return email address to answer the email we receive. If you request to be added to our store newsletter, or wish to received special offers from us, your email address will will only be used in sending out this information. At any time you may ask to be removed from our newsletter or ask us to stop sending special offers. Such addresses are used only for these purposes and are not shared with any outside parties.

Finally, we never use or share personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.

Our Commitment to Data Security

In order to prevent unauthorized access, maintain data accuracy, and ensure correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

How You Can Access or Correct Your Information

You can access all your personally identifiable information that we collect and maintain. Simply email customer_service@more4kids.com, or call 423-490-0900. Leave your name and number so we can call you back to verify your identity and change your personally identifiable information.

For our customers security we do NOT allow online orders that were placed to be changed by adding or deleting items from it after an order has been placed (of course before you place your order you can modify or change the contents of your shopping cart). You may however correct spelling mistakes. See below. In order to add or delete items you will need to cancel the order within 24 hours after being placed on line and create a new order. After that your order will be process.
SEE BELOW ON HOW TO CORRECT SPELLING MISTAKES.
See our Online Billing Policy. Within 24 hours after your order is placed (unless you requested rush service), you may cancel it if you have made a spelling mistake. Simply email customer_service@more4kids.com or call 423-490-0900, and leave your order number and the fact you want to cancel your order, or tell us what spelling changes need to be made. If you call us and leave a message, please make sure you leave your phone number for verification. We will not change any information without a way in which to reach you. We will let you know when you order has been cancelled.
If you don't know your order number and want to cancel it, you must provide us with your name and a phone number we can reach you. You may call us at the above phone number or email us. We will then call you and ask some personal information about eh order to verify and correct it. At that point we will delete your order and you may then enter a new one if you wish.

If you have requested a brochure that has incorrect information in it, simply resend another request and put in the comments that you are correcting your previous request. If you have signed up for your electronic newsletter and want to be removed from our mailing list , just send an email to customer_service@more4kids.com and state the fact you wish to be removed. We use these procedures to better safeguard your information. You can correct factual error in your personally identifiable information by sending us a request.

In order to protect your privacy and security, we will also take reasonable steps to ascertain your identity before granting access and making corrections.

How to Contact Us

If there are any questions or concerns in regards to these privacy policies, we may be reached at 423-490-0900 or by email at customer_service@more4kids.com