Tandem Project Manager(15 Years) |
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Phil Isacksen
Summary of
Qualifications
With more than 15 years of experience in managerial roles with increasing levels of responsibility in product development, profit maximization, marketing and local/global operations, I have an extensive track record of strong project management/leadership/achievement, communications, skilled with technology and in coordinating multiple projects in a fast paced environment. Also, I’m experienced in managing projects and products with the following technologies; MIS, Web-based, Mainframe, Tandem and Internet. Education
Master of Business Administration
University
of Redlands Graduated
in May 2001 Thesis: Enhancing Retention and Motivational
Factors in High Tech IT Professionals Bachelor of Science in Business Administration with
emphasis in Management Information Systems California
State University, Fullerton Graduated
in June 1987 Associate of Arts DegreeFullerton
Junior College Graduated
in June 1983 Professional Experience Experian, formally known as TRW
Information Services, Costa Mesa, California
1991 –
Present Senior
Manager, Scorex/Decision Solutions
November 2000 – Present Direct management responsibility for a development, operations and QA department of 20-40 staff members chartered with developing and implementing IBM host based custom and “template-based” consumer credit solutions. Day-to-day management activities include: budget establishment and review, senior management status/progress reporting, employee performance assessments, cost containment, establishment of departmental process/procedures and monitoring of project deliverables. ·
Analyze
production processes for streamlining opportunities and recommend
implementation strategies. ·
Collaborated
with sales and marketing to create new products and modify existing ones to
meet client demands. ·
Developed
and maintained effective cross-functional relationships with other departments
to ensure client needs were met. ·
Conducted
interviews, performance/salary reviews and counseling of employees as
required. ·
Monitored
allocation and management of department budgets. Major
Accomplishments:
Increased delivery capacity of the group by implementing numerous processes
and procedures that focused on the prioritization of opportunities and
ensuring that delivered solutions were within the specifications defined by
the customer. Implemented
significant cost cutting and revenue enhancements to ensure that the group’s
profitability was secure (decreased cost by 20% while increasing profitability
by 50%). Manager,
Global Application Processing System
April 2000 – November 2000 Managed, directed and facilitated a cross-functional,
organizational and processing platform (NT, OS390 and Unix) team to implement
and deploy the Application Processing Platform/GAPS (Global Application
Processing System) into the U.S. environment.
Significant activities involved communicating project status to senior
management and coordinating/scheduling project deliverables with a
multi-location/nation (U.S. – Allen/McKinney, TX, Atlanta, GA/U.K) project
team. Major
Accomplishments: Integrated a
cross-platform delivery vehicle for application processing.
This was accomplished by leveraging Subject Matter Experts from various
areas of the organization (e.g. Product Management, Application Development,
Quality Assurance, Network, Security and Compliance). Manager,
Electronic Commerce Development
January 2000 – April 2000 Staffed, budgeted and directed a team of senior
Electronic Commerce developers implementing custom and generic web based and
business-to-business solutions. Implemented
components were developed in Java and C++ utilizing OOAD (Object Orientated
Analysis and Design) design methodologies with interfaces in HTTP, XML, RMI, EJB
and Servlet. The application
software was designed to execute on client or server side environments. Major
Accomplishments:
Recruited and assembled an expert team that was responsible for the
creation of an organizational-wide Java/XML deployment standard. Manager,
Infrastructure Development and Projects
May 1997 – January 2000 Staffed,
budgeted and lead a team of senior technical consultants for Tandem based
infrastructure initiatives. Major
Accomplishments: Completion of Y2K certification ahead of schedule and under
budget (70 application sub-systems 1.5M lines of source code).
Facilitated and lead the designer and implementation of a common software
component architecture based in C, C++ and COBOL85 programming languages.
This framework enabled a RAD (Rapid Application Development) environment
that reduced implementation durations from months to days/weeks.
Lead
Application Architect
1991 – May 1997 Designed, documented, developed, implemented and supported Tandem based functions and or systems. Major Accomplishments: Senior application architect for distributed applications. Developed and implemented SQL based information repositories. Developed and implemented a message based scheduling process (monitor) for running batch processes within a TP monitoring environment. Designed and developed the following common software components utilizing procedure calls that could be bound into applications or act as “standalone” components: Unique sequence number assignment function, Accounting Calendar Date function, Waited and No-waited IO functions, Measure, Tokenized event generation and command and control using Tandems’ DSM (EMS and SPI) principals, Generic Inquiry Formatter, Spooler data fax or print extraction process and a Generic File IO sub component. Provided twenty-four hour application level support for fifty plus standard and custom credit applications and RMS (Data Designs’ - Revision Management System). Volt Delta Resources,
Orange, California – Member of Technical Staff
1989 – 1991 AGS, Los
Angeles, California – Senior Technical Consultant
1987 – 1989 Seminars
and Training Courses: ·
Microsoft
Project 98 & 2000, Excel, PowerPoint & Visio software for flowcharting. ·
Various
training seminars for Business writing and Career Track classes. ·
YCA
seminar on Project Management. ·
Decker
Communications seminar for business presentations. ·
Meetings
that Work seminar. ·
Many
Leadership courses: Frontline Leadership phases 1,2,3, Leader Within,
Situational Leadership, The Seven Habits of Highly Effective People and
Technical Leadership. Areas
of Qualification Software ·
Windows
NT 4.0/2000 & Windows 95, 98 & 2000 ·
MS
Word, Excel, Access, Power Point, Outlook, Project. ·
SQL
Database technologies ·
Tandem
Guardian B40 – D21. ·
Tandem
COBOL85, SCOBOL and C ·
Tandem
Utilities: FUP, TACL, SCUP, SQLCI, Peruse, Spoolcom, SPI, EMS. Business ·
Project
Management ·
Application
Development ·
Process
Improvement ·
Contracting ·
Business
Operations ·
Business
& Technical Writing ·
Human
Resources ·
Accounting/Finance |
