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Standard terms and conditions
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1.1. "Assignment Specification" means our assignment
specification from time to time which sets out the scope of the
Consultancy Services that you require us to supply to you, a copy
of which is available on request.
"Account Services" means any Services that we provide
to customers who open an account with us and purchase credits
with which they can purchase Data.
"Conditions" means these terms and conditions.
"Consultant" means the individual whom we appoint to
provide the Consultancy Services to you.
"Consultancy Services" means the services that we agree
to supply to you pursuant to an Assignment Specification and which
may include the supply of Data and/or Reports.
"Consumer" means any natural person who is acting for
purposes which are outside his or her business.
"Data" means meteorological, environmental, hydrological
or oceanographic data (whether historical or otherwise) and/or
software, graphs, graphics, drawings, documents, trade marks,
know-how or any other material provided (in whatever medium) as
part of the Services or Consultancy Services.
"Fees" means in respect of the Consultancy Services,
the sums payable by you to us including any disbursements set
out in the Assignment Specification and, in respect of the Services,
either the amount posted on the web site or as otherwise notified
to you when you place the Order, in each case together with all
VAT, taxes and duties at the rate prevailing at the date the Services
or Consultancy Services (or relevant part) are provided.
"Intellectual Property Rights" means any intellectual
property right including but not limited to copyright, moral right,
database right, patent, trade mark, domain name, trade secret
or design right (whether registered or unregistered) or where
relevant any application for any such rights in any jurisdiction.
"Mobile Services" means the Services that we supply
to your mobile telephone whether in the form of a text message
or graphical representation or otherwise.
"Names" means any name under which we elect to supply
the Services or Consultancy Services including without limitation,
"Met Office", "MetWEB", "MetFAX"
"Time and Place" but excluding "Weathercall".
"Order" means your request for us to deliver the Services
whether verbally or in writing and whether electronically or otherwise
or in the case of Consultancy Services, communication to us of
your approval of the Assignment Specification.
"Permitted Use" means the purpose for which the Data
and/or Reports may be used. This may be set out on the web site
and will be notified to you at the time you place an Order.
"Premium Services" means the Services that we supply
via our premium telephone line including, without limitation,
the Services supplied under the name MetFAX and Weathercall.
"Reports" means any reports, documents, know-how or
computer applications that we may supply to you in the course
of the Consultancy Services, whether in draft form or otherwise.
"Services" means the services that we provide to you
pursuant to an Order comprising the provision of Data including
without limitation the Account Services, the Mobile Services and
the Premium Services but excluding Consultancy Services.
"Term" means in respect of the Services, either the
period during which we agree to supply you with the Services or,
if the Service is a one-off service, each separate occasion on
which you purchase the Service and in respect of the Consultancy
Services the period set out in the Assignment Specification.
"We" "us" "our" means the Met Office,
a Trading Fund of the Ministry of Defence.
"web site" means the web site which we use to deliver
the particular Services or Consultancy Services.
"Working Day" means Mondays to Fridays except for bank
and public holidays. A Working Day shall consist of up to eight
working hours unless otherwise specified in an Assignment Specification.
"You" means the person, firm or company to whom we
provide the Services or Consultancy Services.
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2.1. The Conditions will govern each Order
and you will be deemed to have accepted the Conditions by completing
the online registration process, supplying or returning an Order
to us or in any event on our commencing to provide the Services
or Consultancy Services.
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3.1. In consideration of your paying us the Fees we will
provide you with the Services for the Term. You will use the Data
solely for the Permitted Use.
3.2. A contract for the provision of Services will come
into force either when we accept an Order in writing or when we
first make available or deliver the Services to you, whichever
occurs first.
3.3. We reserve the right at any time, subject to reasonable
notice, to suspend the Services for the purposes of repair, maintenance
or support, or in the event of any actual or suspected breach
by you of these Conditions, or immediately if there is or we believe
or suspect there is any fault in the Services or in any system
used by you.
3.4. You will (if applicable) keep all passwords, PINs
and user ids secure and confidential and will inform us immediately
you become aware of or suspect any unauthorised use or breach
of security or fraud. You accept that we may suspend or change
any password, PIN or user id.
3.5. You accept that it may be necessary to upgrade or
change the content of the Services during the Term.
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4.1. In consideration of your paying us the Fees we will
provide you with the Consultancy Services for the Term. You will
use the Data and/or Reports solely for the Permitted Use.
4.2. A contract for the provision of Consultancy Services
will come into force either when we accept an Order in writing
or when we first make available or deliver the Consultancy Services.
Unless we agree otherwise in writing, we will only supply the
Consultancy Services on Working Days.
4.3. Unless we agree otherwise in writing, we reserve
the right to change the Consultant at any time without giving
you notice.
4.4. You acknowledge that the contents of any Reports
shall be confidential and you agree not to disclose or disseminate
the Reports (in whole or part) to any third party without our
prior written agreement.
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5.1. Subject to Conditions 5.2 to 5.4, we will not be
obliged to supply you with any Services or Consultancy Services
until you have paid us the Fees in full.
5.2. No Fees will be payable for Mobile Services nor Premium
Services but you will be liable to pay for the cost of the telephone
call at the rate specified on the web site
5.3. We may, in our absolute discretion, allow you to
pay for Services (with the exception of Mobile Services and Premium
Services) by invoice. In such circumstances, if you fail to pay
the Fees or any part of the Fees in accordance with the payment
terms set out in our invoice then, without prejudice to our other
rights and remedies, we may suspend any Services and charge interest
on the amount outstanding in accordance with the Late Payment
of Commercial Debts (Interest) Act 1998 (as amended) from the
date of the invoice until we receive full payment in cleared funds
(both before and after any judgment).
5.4. We reserve the right to require you to make advance
payments on account of the Fees before we provide any Services
or Consultancy Services.
5.5. You acknowledge that you will retain the risk of
exchange rate fluctuations for all payments made in approved foreign
currencies.
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6.1. Whilst we will use reasonable skill and care in the
provision of the Services and the Consultancy Services, because
of the inexact nature of forecasting, we do not warrant that the
Data will be fit for your particular purpose nor do we warrant
the accuracy or completeness of any Data. We cannot accept any
liability for any losses incurred by you or any third party as
a result of your or their reliance on Data and/or Reports or any
other information supplied to you as part of the Services or the
Consultancy Services.
6.2. We do not represent or warrant that you will have
uninterrupted access to the Services nor that errors in the Data
will or can be rectified.
6.3. We exclude all other warranties, conditions, terms,
undertakings and obligations whether express or implied by statute
or otherwise to the fullest extent permitted by law. HOWEVER NOTHING
IN THESE CONDITIONS AFFECTS THE STATUTORY RIGHTS OF A CONSUMER.
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7.1. Any and all proprietary rights in the Data, the Services
and the Reports are subject to Crown copyright protection. You
will not acquire nor will you attempt to register any Intellectual
Property Rights in the Data and/or Reports. You may view, print
and use the Data and/or Reports we provide solely for the Permitted
Use but any other proposed use of the Data and/or Reports is subject
to a copyright licence available from us. In particular, but without
limitation, you agree not, to copy, reproduce, display, promote
or licence the Data and/or Reports or any part of them to any
third party, whether for profit or otherwise, without our prior
written consent.
7.2. "Met Office" and its logo(s) are registered
trade marks of the Met Office. You do not have the right to use
or reproduce our logo(s) without our prior written authorisation.
7.3. Nothing in these Conditions transfers to you the
copyright or any other Intellectual Property Rights in the Names,
any software, software tools, design concepts, know-how, techniques
or methodologies which we use in producing Data or the Reports
or providing the Services, the ownership of which remains absolutely
with us (on behalf of the British Crown).
7.4. You will give us any assistance we may require to
enable us to obtain, defend and enforce the proprietary and Intellectual
Property Rights in the Data, the Reports and the Services.
7.5. You will effect and maintain adequate security measures
to safeguard the Data, the Reports and the Services from access
or use by any unauthorised person. You will notify us immediately
if you become aware of any unauthorised use of the Services by
anyone or of any actual or potential infringement of our Intellectual
Property Rights in the Data and/or Reports. You will permit us
at any time to check that the use of the Data, the Reports and
the Services is in accordance with these Conditions.
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8.1. Notwithstanding anything else contained in these
Conditions, we may, at our option, suspend or terminate the Services
or Consultancy Services immediately on giving notice to you if:
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8.1.1. you fail to pay any amount that is due for
payment under these Conditions; or
8.1.2. you commit any other breach of any of these
Conditions and in the case of a breach which is not persistent
and which is capable of being remedied, have failed, within
7 days after we have requested you in writing, to remedy
the breach;
8.1.3. you have a receiver or administrative receiver
appointed over you or over any part of your undertaking
or assets, or you pass a resolution for winding-up (except
for the purpose of a bona fide scheme of solvent amalgamation
or reconstruction), or if a court of competent jurisdiction
makes an order to that effect, or if you become insolvent
or subject to an administration order, or if you enter into
any voluntary arrangement with your creditors, or if any
similar process to any of the above is begun, or if you
cease or threaten to cease to carry on business.
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8.2. Any suspension of the Services or Consultancy Services
on our part will not prejudice our right to terminate the Services
or Consultancy Services later, for the same or a different reason.
8.3. Should we terminate the Services or Consultancy Services
under Condition 8.1, you will remain liable to pay us any portion
of the Fees which remains unpaid in respect of the Services for
the remainder of the Term together with any expenses we have incurred
or have agreed to incur in connection with any work done or to
be done for you.
8.4. The termination or expiry of the Services or Consultancy
Services for any reason:
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8.4.1. will not affect any accrued rights or liabilities
which either you or we have, nor will it affect the coming
into force or the continuance in force of any of these Conditions
which is expressly, or by implication, intended to come
into or to continue in force on or after termination; and/or
8.4.2. will not entitle you to any refund of the
Fees.
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8.5. Subject to clause 10, you do not have a right of
early termination or cancellation of the Services or Consultancy
Services unless we agree to your request in writing and upon such
terms as we may agree and in this event we may, but shall not
be obliged to make a partial refund of the Fees you have paid,
entirely at our discretion.
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| 9.1. We will not be liable for
any delay in performing or failure to perform the Services caused
by circumstances beyond our control and we will be granted a reasonable
extension of time for the performance of the Services. |
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10.1. If you are a Consumer with whom we have agreed at
a distance to provide the Services then you may have a right to
cancel the agreement for those Services and obtain a refund provided:
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10.1.1. the Services are not provided by means of
distance communication including but not limited to email,
telephone or the internet; or
10.1.2. the services are not supplied on a one-off
basis.
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10.2. In the event the Services are not within the scope
of those excluded Services set out in 10.1.1 and 10.1.2 above,
then you may give us notice to cancel the Services, provided we
receive such notification before we make the Services available
to you.
10.3. In the event that the Services comprise the provision
of goods then you may cancel the agreement to purchase those goods,
provided you do so in writing within 7 days after delivery of
the goods and promptly return the goods at your own expense in
good condition.
10.4. The provisions of the Consumer Protection (Distance
Selling) Regulations 2000 restricting your entitlement to cancel
any agreement incorporating these Conditions shall apply.
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11.1. We will not be liable to you for loss of actual
or anticipated profits or savings, loss of business, loss of opportunity,
loss or spoiling of data, loss of contracts, or for any indirect
or consequential loss, whether arising from negligence, or breach
of contract, or in any other way, even if we were advised of,
or knew of the likelihood of, that loss or type of loss arising.
11.2. Without prejudice to Condition 6.1 and 11.1, our
liability for direct loss whether in contract, or tort (including
negligence) or arising in any other way, will not exceed 200%
of the amount you have paid to us or is payable for that part
of the Services or Consultancy Services from which your claim
for loss arises.
11.3. You acknowledge that the above exclusions and limitations
have been drawn to your attention and are a fair apportionment
of risk bearing in mind the amount of the Fees, the nature of
the Data and/or Reports and the circumstances outlined in Conditions
3.2 and 3.3.
11.4. You will keep us fully and effectually indemnified
against all actions, claims, proceedings, costs and/or damages
together with all legal costs or expenses that we incur as a result
of contracting with you (including any claims made by third parties
against you or us paid by you to compromise or settle any claim
made by a third party based on your use of the Data and/or Reports).
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12.1. No failure or delay by us to exercise any right,
power or remedy will operate as a waiver of it nor will any partial
exercise preclude any further exercise of the same or some other
right, power or remedy.
12.2. These Conditions supersede all prior agreements,
arrangements and understandings between you and us and constitute
the entire agreement between you and us relating to the Services.
These Conditions shall prevail over any terms or conditions that
you seek to introduce that are not expressly contained within
these Conditions. We may vary these Conditions at any time for
whatever reason provided we publish such varied Conditions on
the web site or otherwise notify you of such change.
12.3. You may not assign, transfer, sub-contract or sub-license
your rights or obligations under these Conditions or sell-on or
share any Data and/or Reports, whether in whole or in part, without
first obtaining our written consent.
12.4. All notices to be given must be in writing and be
sent to us at our address set out on the standard form of contract
or be sent to you at your registered office or principal place
of business or any contact e-mail address you give us from time
to time.
12.5. The headings to these Conditions are for ease of
reference only, and do not affect the interpretation or construction
of these Conditions.
12.6. Time will not be of the essence in respect of the
Services provided subject to these Conditions.
12.7. If any of these Conditions are, for any reason,
held to be unenforceable, illegal or invalid, that unenforceability,
illegality or invalidity will not affect any other provisions
which will continue in full force and effect.
12.8. Contracts incorporating these Conditions do not
grant to anyone other than the parties the right to enforce any
term of such contracts in his own right and the parties declare
that they have no intention to grant any such right.
12.9. Contracts incorporating these Conditions shall be
construed and enforced in accordance with the laws of England
and Wales. The English Courts shall have exclusive jurisdiction
to deal with any dispute that arises out of or in connection with
contracts incorporating these Conditions.
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