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While Offshore Outsourcing can
provide an organization with lots of benefits, an offshore development
has lot of process dependencies on various other factors too. This document
attempts to provide answers to most frequent questions that come to ones mind
for outsourcing software development services from
offshore IT service providers.
How is Datavibes different from other IT services companies:
Well, to begin with we are not an IT services company.
Datavibes, Inc. is business solutions provider helping
specializing in helping clients discover and implement innovative ways
of solving persistent business problems. We've earned a reputation
for educating the clients on which solution approach would work the best for
them and then making all possible efforts to make sure that the desired business
benefits are achieved.
Datavibes attempts to bridge this technology- business gap by looking at all
technology from the business efficiency-effectiveness paradigm? or rather looks
towards technology only after understanding the efficiency-effectiveness matrix
of the particular business.
1. What kind of Quality
Assurance do you provide?
We have a dedicated team of QA and Test Engineers who rigorously follow various
process of testing the software and perform a grueling Quality Analysis of the
same. Our Quality Process involves stringent no-compromise multi-level manual
and automated testing. Performance and Regressing testing is an absolute must
for the QA process to reach its completion with a zero-defect stamp. The QA team
is built up of experienced & certified QA and Test Engineers. Our development
centers in follow a high level of rigor in application development and testing
and have been certified at ISO 9001 levels.
2. How does offshore site team chooses the resources?
At Datavibes, People come first. A highly qualified and experienced team of software
engineers and management gurus - talented and motivated - always eager to deliver
the right solution at the right time. We have an excellent track of employee retention,
which adds to the efficient delivery. We follow stringent selection process to
ensure that we have quality people working for you. At Datavibes we have engineers
and postgraduates in computer sciences from IIT and other famous engineering institutes.
Management gurus with vast experience of more than 20 years are with Datavibes
to provide the best of solutions to the clients.
3. How can I, as a customer,
track my projects?
A smooth communication and proper information is the protocol. We at Datavibes
use web-based Project Management software to Plan, Schedule and Track activities.
We provide complete transparency to you by allowing you complete access to web-enabled
project management software, which we use throughout the project life-cycle.
Apart from this, the on-site team interacts daily with the client to discuss
on any topics related to the on-going projects. Besides this, in order to satisfy
you and ourselves as well to trace if we are on the correct path, we do provide
demos at every milestones for your review.
4. What is expected from
me during the course of the development?
We need you to review the completed activities as per milestones and/or phases
in order to keep a track of the overall development.
5. Can you provide more
details on Intellectual Property Rights? Or simple put, who owns the code?
Mostly, you will own the rights of the customized software applications that
will be developed specifically for you. However, this issue is finalized in
the final contract.
6. If required, how do
we communicate with your engineers who are of Indian origin?
We understand the need for quality communication, which includes fast reciprocation,
accuracy and correct & good speaking/writing English skills. All our engineers
and management people are highly qualified and educated in English. That of
course brings a major benefit for why India has been a major outsourcing destination.
10. What if I am not sure
of functionalities needed?
It is a very common question. Offshore development model is a joint effort and
we welcome all our clients to work in close association with our team from the
very initiation stage. We even take up your requirements verbally and put them
into proper documentation formats in order to reflect your needs. We put all
our efforts to analyze your business needs and then start working from there.
We, along with you, will undergo a brain storming process to bring the best
of outputs.
11. Can I outsource the
assignments to you, which I have bagged from my clients?
Yes. We are looking for partners. Better we mention here that we look forward
towards a long-lasting relationship. Please click here to submit a form for
more information on how we can be of help in partnering with you.
12. How can I benefit
from Datavibes Solutions?
Datavibes has fours years of experience in Software Development, IT consulting,
Offshore delivery, has executed offshore projects on budget each time, every
time. We offer highly competitive rates and provide quality IT solutions using
the Datavibes' Offshore Software Development model - ODESSA.
Datavibes undertakes various kind of IT projects ranging from simplest of requirements
to total business automation. We guarantee you of the best economic value through
our offshore programming model.
13. How can I be assured
that Datavibes will provide me the best of ROI?
Offshore programming methodologies will deliver best results where there is
high level of clarity on the business need. The economic benefits being a relative
word depend on the cost of similar services and availability of technical resources
in your country. Datavibes has proven methodologies to handle offshore developments
with presence in US and India. With over 100 person years of software development
and project management experience Datavibes can offer you the best of services.
14. What risks do I involve
by using offshore development methodology?
Offshore development has risks associated to it. Any outsourced projects can
run the risk in terms of improper specification or faulty requirements gathering,
weakly managed change request procedures, improper communication protocols and
poor QA processes and bad software testing. Datavibes' maturity level in offshore
delivery is very high and risk management is in total control at Datavibes.
15. What makes Datavibes'
solutions unique in terms of Offshore IT Outsourcing Service Provider?
Datavibes' ODESSA Software Development Lifecycle is a process-centric approach.
Our stringent QA process promises to deliver the best of solutions to you.
16. What kind of Pricing
Model do you offer?
Datavibes has the experience of executing various offshore projects. Our extensive
experience on assignments and different industry verticals enable us to prepare
a detailed functional requirements document. After the requirements gathering
process we do a thorough requirement and need analysis to arrive at effort estimates.
Our estimate submission will detail you the cost of the various components and
phases of the assignment to assist you to take an informed decision.
17. Can I get an initial
time and cost estimate about the offshore development?
Time & Cost estimate is based on finalization of Requirements Gathering. However,
based on our vast experience we do arrive at a figure, which we will discuss
with you.
18. Is it possible for
us to experiment your services before a deal is finalized and contract is signed?
Yes. We encourage users to review our services before the actual contract is
signed. We charge a very nominal fee for a pilot project.
Nov 10 2004
