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Privacy Policy
(Last revised September 1, 2003)

In addition to reviewing this privacy policy, please read our User Agreement. Your use of Mammoth Lakes City Concierge at cityconcierge.com constitutes agreement to its terms and conditions.

Flip Worldwide, Inc. produces the Mammoth Lakes City Concierge. This policy does not cover information collected on sites linked to from CityConcierge.com or our networked URLs.

This Privacy Policy may be modified from time to time; the date of the most recent revisions will appear on this page, so check back often. Continued access of CityConcierge.com by you will constitute your acceptance of any changes or revisions to the Privacy Policy.

It is the goal of Mammoth Lakes City Concierge to bring you information that is tailored to your individual needs and, at the same time, protect your privacy. The following is a summary of the various ways we treat the information you provide us while using our site.

Flip Worldwide uses this information to provide you with the service that you have requested. For example, if you purchase an item in our store, we will use your e-mail address to send you a confirmation notice and your address to ship you the package. We may also use this information to send you regular e-mail newsletters, inform you about new features, products or services, or other changes to the services.

Mammoth Lakes City Concierge has a strict policy and supports opt-in information collection. This means we only collect the personal identifiable information you give us.

TYPE OF INFORMATION Mammoth Lakes City Concierge COLLECTS
Mammoth Lakes City Concierge generally collects personally identifying information with your specific knowledge and consent. For instance, when you enter a sweepstakes or contest, complete a survey, make a purchase, subscribe to our magazines, subscribe to our newsletters or register for any portion of our services, you are asked to provide information such as your e-mail address, name or phone number. Optional information such as your age or gender may also be requested.

HOW Mammoth Lakes City Concierge USES INFORMATION PROVIDED BY YOU
Mammoth Lakes City Concierge uses this information to provide you with the service you have requested. For example, if you subscribe to any of our newsletters, we may use your e-mail address to send you a confirmation notice and your email address to send you your newsletter. Similarly, if you enter an online sweepstakes, we will use this information to notify you if you are a winner. If you make vacation related purchases such as activity tickets, rental equipment, or tour services, we will use this information to send confirmations and goods. We may also use the information to communicate with you about new features, products or services, or to improve the services that we offer by tailoring them to your needs.

Mammoth Lakes City Concierge does not sell any of our users' personal information. Unless otherwise specified, we may, however, share information with our affiliates and with carefully selected companies who we think can offer you services and products of interest to you. If you do not wish to have your information shared, write to us at privacy@flipworldwide.com. If you do not wish to receive communications from us, simply follow the unsubscribe instructions contained within the e-mail. If you have registered on any part of Mammoth Lakes City Concierge, you may also change or update your member references or information within any section of the site where you have signed up, registered or created any type of account.

We also allow access to our database by third parties that provide us with services, such as technical maintenance or discussions/forums software, but only for the purpose of and to the extent necessary to provide those services. In addition, if you choose to purchase items through features on our site, we may forward your information to third parties for services such as credit card processing and order fulfillment. There are also times when you provide information about yourself to us in areas of the site that are managed or participated in by third parties, such as our Travel partners. In such cases, the information may be used by us and by such third party(ies), each pursuant to its own policies. We may also provide your information to our advertisers, so that they can serve ads to you that meet your needs or match your interests. While Mammoth Lakes City Concierge will seek to require such third parties to follow appropriate privacy policies and will not authorize them to use this information except for the express purpose for which it is provided, Mammoth Lakes City Concierge does not bear any responsibility for any actions or policies of third parties. There may also be occasion when we are legally required to provide access to our database in order to cooperate with police investigations or other legal proceedings. In those instances, the information is provided only for that purpose.

COOKIES
You may have read about "cookies," nuggets of information that are placed by a Website in a storage place on your own computer. We use "session" cookies to control the display of ads, to track usage patterns on the site, to deliver editorial content, and to record repeat visitations in aggregate not you individually. We do not use cookies to track or keep track of your personal information. We can provide this convenience by placing a cookie on your computer but only at your request. For example, if you register on any part of Mammoth Lakes City Concierge that information is not saved in any way except the correspondance in which it was placed.

Our cookies may contain personally identifiable information and those cookies are never shared with anyone.

Some of our advertisers occasionally serve you cookies as well. We do not have control over cookies placed by advertisers.

If you do not want cookies, your Web browser likely includes an option that allows you to not accept them. However, if you set your browser to refuse cookies, some portions of Mammoth Lakes City Concierge may not function properly.

While your individual information is protected as outlined above, we reserve the right to use aggregated, anonymous data about our users as a group for any business purpose, such as analyzing usage trends and seeking compatible advertisers and partners.

IP ADDRESS
Your Internet Protocol ("IP") address is usually associated with the place from which you enter the Internet, like your Internet Service Provider, your company or your university. We may use the IP address assigned to you to help diagnose problems with our server, gather broad demographic information, and administer our website.

KIDS AND PARENTS
Mammoth Lakes City Concierge is not intended for use by children, especially those under age 13. No one under age 13 is allowed to provide any personal information or use our public discussion areas, forums and chats. Minors between the ages of 13 and 17 must get the permission of their parent(s) or legal guardian(s) before making purchases, including subscriptions, on this site.

If your children disclose information about themselves in our public discussion areas, they may get unsolicited messages from other parties. Accordingly, you should tell them not to do so.

If you're worried about your kids' activities or their privacy on our sites, we encourage you to e-mail our Privacy Policy Coordinator at privacy@FlipWorldwide.com.

CONTACT US
If you have other concerns or questions about any aspect of this policy, you may also e-mail our Privacy Policy Coordinator at privacy@FlipWorldwide.com. We welcome your feedback. You can also send us regular mail at the following address:

Flip Worldwide, Inc.
2541 Astral Drive
Los Angeles, CA 90046
USA

C/O Privacy Policy Coordinator

©2002 Mammoth Lakes City Concierge, all rights reserved.