Frequently
Asked Questions.
|
|
In What way does HotelsWashingtonDC.com differ
from other hotel and travel sites?
|
HotelsWashingtonDC.com works both
with hotels directly and with Online Reservation & Booking
suppliers of hotel accommodations. These Reservation suppliers frequently offer
different prices, may or may not have rooms on a specific date or
offer different levels of service.
HotelsWashingtonDC.com allows you to make
comparisons between the different offerings for the property that
you are interested in and make a booking with the Reservation
Supplier that best
meets your needs.
Reservation suppliers are
dependent on direct relationships with hotels for discounts or
they provide rooms at the standard hotel rates which are more
expensive. No single Reservation supplier is able to provide the
complete coverage of all Hotels. By combining the inventories of many
suppliers, HotelsWashingtonDC.com
makes it possible for you to find a place to stay wherever you may
be going.
|
|
About
HotelsWashingtonDC.com
|
HotelsWashingtonDC.com is operated and owned by Banner Media Ltd. an Application and
Service Provider for the hospitality industry. It was established to
provide tourists and business travelers with one stop comparative
shopping for Washington Hotels, hotels ranging from budget accommodations to 5 star
properties. All on the Internet, all in one place.
At launch on May 1st 2003, HotelsWashingtonDC.com database has over 200 links
for Washington Hotels.
|
|
About
the Booking/Reservation Engine
|
The Booking engine, is provided by Interactive Affiliate Network (NASDAQ:
ROOM) Stock
Quote (ROOM). The largest specialized provider of discount lodging
worldwide. The company offers a one-stop shopping source for hotel
pricing, amenities and availability, and also specializes in providing
travelers with accommodations for sold-out periods. Interactive
Affiliate Network is fully owned by USA Interactive. The "Brand" name under
which USA Interactive is marketing the Bookings Engine is "TravelNow.com"
(with co-branding under: hotels.com/travel.com/hoteldiscounts.com)
|
|
Common
F.A.Q. about the Booking Engine
|
To get an answer on one of the following questions, go
here
|
- Making a Reservation
- How do I reserve my room?
- What are "Special Internet Rates?"
- What are "Additional Rates?"
- When do I have to include my credit card number?
- Is it safe to use my credit card?
- What credit card types are accepted for guarantee/deposit?
- My credit card number is correct, but the hotel is not accepting
it. Why?
- What is the cost for using TravelNow.com's service?
- Are taxes included in the rate?
- Can I specify where I would like my room located (preferred
floor, next to pool, etc.)?
- Is the room rate per person or per night?
- What about the special discounts?
- I should receive a discounted rate. How do I get this?
- Is there a waiting list for sold out hotels?
- Confirming a Reservation
- What happens when I make a reservation?
- How long will it take TravelNow.com to respond to my reservation
request?
- How do I check on my request for a lodging?
- I don't have long to wait for a confirmation. What can I do?
- When will my reservation be at the hotel?
- Once I have made my reservation, will I receive any written
confirmation from the hotel?
- Canceling a Reservation
- What is the cancellation policy on my reservation?
- How do I cancel a reservation?
- Miscellaneous
- What is a Vacation Rental?
- Where do I pick up my vacation rental keys?
- Can I make a reservation over the phone?
- What type of customer service is offered?
- I'm looking for a hotel in Los Angeles. Can you help me?
- Is there a hotel shuttle service to/from the airport?
- Is parking available? Free parking? Long-term parking?
- What if there will be more than two adults in the room?
- Our children will be with us... do they stay free?
- Are rollaway beds/cribs available?
- What are the directions to the hotel?
- Is breakfast included?
- What is the TravelNow.com Refund Policy?
- Do hotels have minimum age requirements?
- What if I find a lower price after booking?
|
|
Mid
Week & Weekend Rates; Low Season and High Season
|
In
Washington DC, almost all Hotels use different rates during the week, mostly the
rates differ by Mid week and Weekend Rates.
Although, some hotels do have 1 flat rate,
where other hotels display 3 even 4 different rates during a week.
|
|
About
online Global Distribution Systems (GDS):
|
Worldwide
there are a couple of Global distribution systems who represent hotels for
online handling of reservations.
To name some: Amadeus /
Worldspan / Sabre / Apollo-Galileo / Utell / Pegagus.
Locally, Travel Agents and
Online Reservation & Booking Suppliers like USA Interactive use the services of these
distribution systems to tailor needs of all travelers.
Now
HotelsWashingtonDC.com
did search and collect data of these Online Reservation & Booking
Suppliers who all have a large base of Washington DC Hotels.
Our aim is to provide
visitors to Washington with LOW hotel rates!
|
How
To Reserve a Hotel online:
|
Quick steps on Hotel reservations online
|
Step 1 |
Step 2 |
Step 3 |
Step 4 |
Place Hotel Booking
enquiry for selected Hotel |
Receive confirm.
of Hotel avail. |
Follow Hotel Payment
and/or deposit req. |
Present upon check-in
at the Hotel the confirmation voucher and/or booking number |
Sent online enquiry form.
|
By Email or Direct
Online |
Direct Payment or
Credit Card guarantee |
Receive voucher by
Email |