The Wayback Machine - https://web.archive.org/all/20041207035035/http://www.austdomains.com.au:80/help.html

Help
 

Please click on a category below to view the questions and answers on that topic.

What's included with my Domain Name?
Is there any ongoing Hidden Fees?
How do I register a Domain Name?
How many domains can I register?
What if the name I want isn't available?
Who owns my domain name?
Can I register a brand name?
How long does my domain name take to register?
I don't have a web site, can I still register a domain?
What is a domain name?
How many characters can my domain name have?
My domain name still appears to be available?
Who can register com.au domain names?
What characters can be used in domain names?


Hosting

Do I need hosting?
How and where do I get web hosting?

Can my ISP host my webpage?


Hosting Setup
All hosting setup questions & step-by-step
cPanel documentation & Flash tutorial movies
can be found here in our hosting help guide.


Web Site Builder Package

How do I publish my web site?
What happens after my 30 Day Trial?
Can I have extra pages?

 
Affiliate
How do I become an affiliate?
When do I get paid my commission?
How do I check our affiliate commission balance?
How to register, and/or transfer domains?
What are my commissions as an Affiliate?

Glossary

Various terms used within the web site.

Manage My Account

How do I manage my domain name?
How do I change the contact details?
How do I change my DNS information?
How do I change ownership details?
How do I connect my domain to my web site?
I've lost my password - what do I do?
My name servers won't update?


Transfers

How do I transfer my domain name?
How long does a transfer take?
Where may I obtain my registry key?
How to obtain your domain key?
How to change the owner of my domain?


Renewals

My domain is in redemption, how to renew?
How do I renew my domain name?

How do I renew my Aust Direct?
How do I renew my Hosting?


Aust Direct
What is Aust Direct?
How Do I setup my Aust Direct Upgrade?
All setup but it still doesn't work?
I've Paid For Aust Direct, however I can't login?
How do I collect all email address @mydomain?
I can't login to my Aust Direct account?

Billing, Payments & Ordering

How long before I have to pay my Invoice?
Will I be charged if my domain gets rejected?
Can I pay by cheque or direct debit?
Can I order a domain name by post?
Can I order a domain name by fax?
What credit cards do u accept?


Security & Privacy
Is this a secure web site?
Is all my information on this web site private?
What service agreement am I bound to?