Holiday
Shipping Information |
| Holiday
Shipping Recommendations for choosing your best option
at check-out |
UPS
GROUND SERVICE
12/16 - Last day for UPS Ground to
East Coast & South Central
12/17
- Last day for UPS Ground to Central States
12/20
- Last Day for UPS Ground to Rocky Mts & South
West
12/21
- Last Day for UPS Ground to Northwestern States
UPS
EXPEDITED SERVICES- Guaranteed in Continental US
12/21
- 3 Day Select Service
12/22
- 2nd Day Air Service
12/23
- Overnight Service
UNITED
STATES PRIORITY MAIL - Not Guaranteed
12/20
- Last Day for probable delivery to most areas
If
you need
a last minute gift idea please Click
Here and visit our "GIFT
CERTIFICATE" section.
|
| Shipping
|
Puppet Universe is constantly
striving to provide our customers with the best selection
of shipping options available on the internet today!
As a service to you, all shipping options for UPS and
standard options for US Mail are made available for
your selection. This means that you have full control
over the rate that you will pay as well as the time
it will take to receive your order. We are happy to
work with you to facilitate any reasonable request for
your shipping needs. As another savings for our domestic
clients, Puppet
Universe offers free ground shipping in the Contiguous
United States for all orders over $100. |
| International
Orders |
Now
our international customers are able to select the appropriate
shipping cost for their orders! All shipping charges
are calculated based on United States Postal Services
rates for all locations listed in our check-out data
base. These rates are for USPS Air Parcel Post and are
automatically insured up to a value of $500 USD. Puppet
Universe will work diligently to provide our international
customers with the best shipping rates possible.
Please allow 3-4 business
days for processing international orders.
If you have special shipping needs or if your order
is quite large there may be different options available
to you. E-mail
Customer Service if you have any questions about
shipping or call us at .1-360-400-1236.
|
Ordering
Information |
We offer secure encrypted online ordering but cheerfully
accept toll free telephone orders at 1-866-4puppets Monday-Friday
between 9a.m.-5 p.m. Pacific Standard Time (PST). You
may call in an order 24 hrs a day and leave all of your
pertinent information on our secure voicemail. Orders
for in stock merchandise received before 12:00 noon PST
will be processed and shipped that same day. Orders
received after 12 p.m. PST will be shipped the following
business day. Only orders that are phoned
in and need to be expedited will be reviewed
for any special processing after this stated time frame.
We are unable to ship items on the weekend.
|
| Check
/ Money Orders / POs |
Along with all major credit cards, Puppet Universe gladly
accepts checks, money orders or approved purchase orders.
Please note that
all funds must be drafted in U.S. Dollars
due to fluctuations in foreign currency exchange. The
easiest way to do this, if you are an international
customer, is to purchase an international money order
and send it in with your order confirmation.
Our physical address is:
14123 93rd Ave SE
Yelm, WA 98597
Fax:
360-400-2186 |
Gift
Certificates |
Gift Certificates may also be purchased and redeemed for
any product that Puppet Universe sells. Gift certificates
have no expiration date.
|
| Sales
Tax |
Sales tax: Add 8% for all Residents of Washington State
|
at Puppet-U
