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Email Change Policy

As of March 18, 2003, we are no longer answering credit questions for free. We loved answering your questions. However, our mailboxes are jammed with mail, most of them (over 90%) asking about information well documented on our site, or situations which would take our (voluntary) staff too much time to research, and we just can't get to all of you fast enough.

We have decided to charge $10.00 to answer each question. We guarantee we will get back to you within 72 hours. If we can't answer your question, we will refund your money.

To Ask Your Question:

Fill out the form. You will be given a box at the end of the transaction in which to write your question. If you are not a member of PayPal, PayPal accepts credit cards.

For questions NOT RELATED to credit:

Order Problems: If you are having questions about orders placed on this site, please go here to report your problems, or call toll-free 877-933-6932.

Mistakes or errors on the site: If you have something to on problems about the way the site works, please go here. Trust us, if you are trying to sneak in a free question here about credit by using this form, no matter how urgent your situation is, it won't work.

Other places to find FREE sources for your questions:

Bankruptcy | Credit Cards | Credit Reports | Debt | Divorce | Featured Articles | Identity Theft | Loans/Mtgs
Rebuilding Credit | Repairing Credit | Self-Help Forms | Search | Main

Also, try our discussion boards!

Talk to an expert on the phone!
If you have a pressing question that just can't wait for an email response, we now do phone consultations. For more details, click here.