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CIGNA 2003 Annual Report
As one of the nation’s
leading providers of health care, disability, life, and accident
insurance benefits, we’re able to help companies succeed by
helping to improve the productivity and quality of life of their
employees. Our wide-ranging domestic and international capabilities
allow us to create integrated benefits solutions tailored to customers’
specific business needs.
We’re the only health benefits company
with our own pharmacy, behavioral, dental, vision and disability
businesses, so we’re able to provide industry-leading services
that treat the whole person. And because we have one of the country’s
best medical management programs, we help produce better outcomes
for members, while lowering overall costs for employers. In fact,
in 2003 we had higher HEDIS®* “effectiveness of care”
scores in more categories than any national competitor.
*The
Health Plan Employer Data and Information Set (HEDIS®). HEDIS
is a set of standardized performance measures designed to ensure
that purchasers and consumers have the information they need to
reliably compare the performance of managed health care plans. HEDIS
is sponsored, supported and maintained by the National Committee
for Quality Assurance (NCQA). “HEDIS” is a registered
trademark of the NCQA. By helping employers maintain a healthy and
productive workforce while controlling costs, CIGNA delivers value
to both customers and shareholders.
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