•How long will it take to recieve my logo samples?
  4 business days after payment is accepted.

•How can I pay for my logo design?
  Visa, MasterCard, AMEX, *certified checks and *money orders are accepted.
  *Must be received before work commences.

•How will I know if my payment is accepted?
  One of our representatives will send you a confirmation via e-mail detailing    the package you  ordered and the approval of your payment.

•What happens if I am not satisfied with the initial logo design samples?
  If you are not satisfied with the initial logos, we will create 4 new logos for   you to chose from.  We will continue to do so until you are satisfied.

•How can I view my logo design samples?
  We will contact you via e-mail or telephone to provide you with a username and   password.  You will then be able to view your logo samples once you login in   our client section.

•How manys changes can I have done to my logo design?
  You may have an unlimited amount of changes to a logo. We will keep working   on the design  until you are 100% satisfied.

•Is it possible to add something to my current logo?
  Yes. If you have an existing logo, we can revamp it. Please ensure to indicate   on the online  form that you currently have a logo.

•What is the difference between a corporate image and an illustration?
  There is a substantial difference between Corporate Designs and Illustrated   Logos.
  Corporate Designs are simple but yet unique and memorable images that are
  highly recognizable from any reasonable distance and size. An example would
  be Nike's "swoosh" and McDonald's "arches".

  Illustrated Logos require more complex artwork. The turnaround for these types   of logos is 5  business days. The price for Illustration Logos vary depending on   your needs. Please contact  us to get a quotation.

•Do you use illustrations?
  Our packages and prices do not include Illustrated Logos.

•How will I recieve my final files?
  You will receive your final logo design files via e-mail. All files are in high   resolution and are  provided in both PC and MAC formats.

•Can I have business cards, letter heads and envelopes with my new   logo design?
  Our Enterprise Package provides business cards, letterheads and envelopes.