Hosting Terms

Affordable IT (a trading name of Affordable Services Ltd) provides World Wide Web page hosting. Affordable IT reserves the right to suspend or cancel a customer's access to any or all services provided by Affordable IT when Affordable IT decides that the account has been inappropriately used or otherwise.

Server use

Personal accounts are to be used by the primary owner only. Personal account holders are not permitted to resell, store or give away web-hosting services of their website to other parties. Web hosting services are defined as allowing a separate, third party to host content on the owner's web site. Exceptions to this include ad banners, classified ads, and personal ads.

Affordable IT reserves the right to refuse service and /or access to its servers to anyone.

Affordable IT do not allow any of the following content to be stored on its servers:

Illegal Material - This includes copyrighted works, commercial audio, video, or music files, and any material in violation of any Federal, State or Local regulation.

Adult Material - Includes all pornography, erotic images, or otherwise lewd or obscene content. The designation of "adult material" is left entirely to the discretion of Affordable IT.

Warez - Includes pirated software, ROMS, emulators, phreaking, hacking, password cracking, IP spoofing, etc., and encrypting of any of the above. Also includes any sites which provide "links to" or "how to" information about such material.

Unlimited use policy

High bandwidth usage: Affordable IT offers an unlimited use policy by maintaining very large ratios of bandwidth per customer. In rare cases, Affordable IT may find a customer to be using server resources to such an extent that he or she may jeopardize server performance and resources for other customers. In such instances, Affordable IT reserves the right to impose the High Resource User Policy for the consideration of all customers.

High resource use policy

Resources are defined as bandwidth and/or processor utilization.

Affordable IT may implement the following policy to its sole discretion:

When a website is found to be monopolising the resources available Affordable IT reserves the right to suspend that site immediately. This policy is only implemented in extreme circumstances and is intended to prevent the misuse of our servers. Customers may be offered an option whereby Affordable IT continues hosting the website for an additional fee.

Payment policies

All accounts are set up on a prepay basis. Although Affordable IT reserves the right to change prices of accounts or services at any time all pricing is guaranteed for the period of prepayment. Payment is due every 30 or 365 days, following the date the account was established. Customers will automatically be charged again at the end of their prepay period unless closure notification has already been given.

In situations where the card number on file is declined Affordable IT will immediately suspend the facility to purchase services on-line until the outstanding charge is processed successfully. In addition, Affordable IT reserves the right to suspend other services until the outstanding debt is cleared. The customer is responsible for all money owed on the account from the time it was established to the time that the customer sends a written cancellation request.

No bills or invoices will be sent by regular mail. All invoices will be sent directly to customers via email shortly after the online purchase has been made. At this point the customer's card will be charged automatically.

All payment is in UK sterling.

You are required to have a valid credit/debit card registered on your account at all times.

Payment options

In order to streamline our accounting procedures and keep costs down Affordable IT runs a limited number of payment options.

Credit / Debit Cards: Affordable IT accepts MasterCard, Delta, Visa, Visa electron, Switch and Solo

Cheque Payment: This option is only available to customers who pay annually for their Affordable IT account. A credit/debit card number will still be required if customers require the facility to purchase domains and other services on-line. Affordable IT cannot guarantee that a service will be provided until after any received cheques have been cleared.

1 Week Trial

For customers opening their first account the initial 7 days are available on a trial basis. For special promotions offered at discounted prices the trial period is limited to the initial 4 days. Customers will not be entitled to this benefit if they have previously had an account with Affordable IT unless the period of absence has been greater than one year. New customers will not be entitled to a trial period if any account has previously been created at the same postal address within the same 12 month time span.

Cancellation and refunds

Affordable IT reserves the right to cancel the service at any time. In this event customers will be entitled to a pro rata refund based upon the remaining period of membership. If a customer contravenes Affordable IT terms of service a refund will not be issued in the event of a cancellation.

Customers may cancel their account at any time. During the initial 7 day trial period customers who wish to cancel will be entitled to a full refund for their hosting fees only, but will not be entitled to a refund for any additional services purchased. Any incentives offered to customers when opening the account will also be cancelled. Customers may be given the option to purchase services which were offered as start-up incentives in the result of a cancellation.

Fees charged on a prepay basis are non-refundable. Once the initial trial period has expired customers are not entitled to receive a refund unless the service is cancelled by Affordable IT. In addition some accounts incur set-up fees, these charges are also non-refundable.

Indemnification

Customer agrees that it shall defend, indemnify, save and hold Affordable IT harmless from any and all demands, liabilities, losses, costs and claims, including reasonable attorney's fees asserted against Affordable IT, its agents, its customers, officers and employees, that may arise or result from any service provided or performed or agreed to be performed or any product sold by customer, its agents, employees or assigns. Customer agrees to defend, indemnify and hold harmless Affordable IT against liabilities arising out of; (1) any injury to person or property caused by any products sold or otherwise distributed in connection with any Affordable IT server; (2) any material supplied by customer infringing or allegedly infringing on the proprietary rights of a third party; (3) copyright infringement and (4) any defective products sold to customer from an Affordable IT' server.

Disclaimer

Affordable IT will not be responsible for any damages your business may suffer. Affordable IT makes no warranties of any kind, expressed or implied for services we provide. Affordable IT disclaims any warranty or merchantability or fitness for a particular purpose. This includes loss of data resulting from delays, non-deliveries, wrong delivery, and any and all service interruptions caused by Affordable IT and its employees. Affordable IT reserves the right to revise its policies at any time.