| Your Contact Lens Prescription |
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Many people are not familiar with the different parameters listed on a contact lens prescription. It is essential that you
both understand and correctly enter these parameters so that you receive the correct contact lenses. The information you need is located either on the written prescription your doctor should have provided at your last examination, or on the contact lens boxes you received.
How to Read Your Prescription: If you are unsure about how to read your contact lens prescription, take a look at this page. If you are still unsure about any of the parameters, you can leave them blank in the shopping cart, and we will be pleased us to obtain your prescription directly
from your eye doctor.
Contact Lens Prescriptions and the Federal Law: Learn how this law made it much easier for you to
enjoy the savings and convenience of ordering contact lenses on-line from AC Lens.
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Shipping Information |
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Shipping Information: Covers frequently asked
questions about shipping, including rates, estimated delivery times and policies. We also have a separate
International Shipping page for overseas customers.
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How to Place an Order |
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How to Order: Provides a detailed outline of the order process.
Printable Order Form: Use this form if you would like to fax or
mail your order. If you are concerned about ordering from us
for the first time, read our satisfaction guarantee
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Order Tracking Information |
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Customers can track their order
progress online using the Online Order Tracking page. You
will need to remember the email address used when you placed the order and the zip code
used as the billing address for the order to view tracking information. Quick tracking links
are also included in most customer service email messages that you will receive.
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Questions about Contact Lenses |
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If you have general questions about contact lens types, care
and other general information, chances are we've answered your question in our Contact Lens FAQ page.
You may also want to submit a question to one of our eyecare professionals using our "Ask the Doctor" page. If you can't find your contact lens on our site, you may want to try our "Contact Lens Names" page.
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AC Lens Return Policy |
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All lenses carry a 30-day money back guarantee for unopened or defective
lenses. Items may be returned within 30 days of purchase provided they
are unopened, undamaged and in original condition. Defective lenses can be
exchanged for the same product if the manufacturer confirms the defect. For more
details, please see our returns policy. |
Corporate Information |
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AC Lens is part of a family of web sites that has
been selling selling contact lenses and optical goods online since 1996. We have thousands of happy customers who
keep coming back to our web site because of our low prices, ease of use and outstanding service. Place an order today and let our great customer service win you over! For more information, we have provided a brief Corporate History.
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