Problems with Web Hosting Services
A Web Hosting Article Contributed by Frances Rhea
When You Encounter Problems with Your Web Hosting Services
You contracted services with one of the larger web hosting companies. They promised daily backups and 99% uptime. They even had a guarantee! You made a mistake. Remember the old saying "Promises are made to be broken."
Downtime on the Internet happens to everyone. It is something you expect.
What You Can Avoid Web Hosting Services Problems
If you notice any changes in anything on your web site, question it. This could be a drop in email being sent to you or your site statistics suddenly drop. Send an email to their support and ask why. If you do not get a response in a reasonable amount of time, call them.
Never make an agreement with web hosting services that do not offer 24 hour, 7 days a week support. Do not be satisfied with email only support. You need to be able to speak with a technician. Always test their support before signing up with any web host. Use their support forum, help pages, email and phone options.
Always contact some of their current customers and ask them about support. Do not trust referrals that the web host provides. Find these customers through their forum or chat room. If they do not have one, try another company.
Register your domain name yourself. If not, you may find that it is registered under someone else's name. Make yourself the administrative contact. This allows you to transfer your domain without your host being involved.
Obtain a server that offers Peering and Mirroring. Peering is having multiple backbones coordinated so that when one line gets slow, the server automatically switches to their fastest line. Mirroring is placing servers at different locations. This serves as a back-up and enhances your site accessibility and connections around the world.
Keep a backup copy of your site. This can be done on your hard drive or on another server. Always make sure it is a fresh copy and make weekly or monthly backups.
Conclusion of Web Hosting Services Problems
If you are considering web site hosting services, make sure you read their fine print. If you already have hosting services, take a look at their services. If you are experiencing problems, they are a disaster waiting to happen. Send an email to your support and time their response. If you are even a little concerned, do something about it. Do not put it off because something may happen and force you into doing something about it. Then it may be too late and cost you money that could have been avoided.
If you have ever considered moving your web hosting to more reliable web hosting services, do it. Waiting is a costly error and you may loose customers and sales which you can not afford. There are lots of good hosting services available. Take the time to look and you will find a hosting service for your web site that makes it profitable and easy to manage.
