Bureau of International Information Programs

The Bureau of International Information Programs (IIP) is the principal international strategic communications service for the foreign affairs community. Led by Coordinator Alexander C. Feldman, IIP designs, develops, and implements a variety of information initiatives and strategic communications programs, including Internet and print publications, traveling and electronically transmitted speaker programs, and information resource services. These reach (and are created strictly for) key international audiences, such as the media, government officials, opinion leaders, and the general public in more than 140 countries around the world.

The Bureau prides itself on using cutting-edge technology and strategic alliances to improve its effectiveness. The Bureau's products and services--including websites and other Internet services, electronic journals, speaker programs, print publications, and CD-ROMs--uniquely are designed to support the State Department's initiatives, as well as those of other U.S. foreign policy organizations. It also manages Information Resource Centers overseas and offers reference specialists based in Washington, DC, to answer specialized information queries from abroad.

IIP, operating as a reinvention laboratory through its team-based management structure, comprises three offices:

• The Office of Geographic Liaison is the first point of contact within IIP for missions overseas and the audiences they serve. Its teams' writer-editors, information resource officers, program officers, and translators provide regionally oriented products and services.
  
• The Office of Thematic Programs has multifunctional teams organized in one of two ways: along subject-matter lines, such as economic security, or along product lines, such as electronic media. The thematic teams work closely with the geographic teams in preparing products and services that support Washington initiatives and mission requests.
  
• The Office of Technology Services is responsible for developing, interpreting, and applying government-wide technology policies and procedures in support of the Under Secretary for Public Diplomacy and Public Affairs, the Bureau of Educational and Cultural Exchanges, and IIP.