Constant Contact® is a web-based email marketing solution designed and priced for small and medium sized businesses and membership organizations. Constant Contact manages every aspect of your email campaigns, and it's easy, effective and incredibly affordable:
- Wizard-Driven Interface
Create and send professional email campaigns in minutes with Constant Contact's step-by-step campaign wizard.
- Over 85 Eye-Catching Templates
Choose from over 85 eye-catching HTML email templates including newsletters, announcements, promotions, event invitations, cards and more. Simply add your unique message and Constant Contact does the rest.
- Use Templates as is or easily customize
No design or HTML skills required. Customize each email campaign with your colors and logo - easily add links, paragraphs, sponsors, coupons and more. Simple text editing is easy - bold, underline, add bullets. Constant Contact automatically formats in HTML and text.
- HTML, Text and AOL Support
Automatically delivers HTML & text versions and auto-detects which version to display to recipients, including AOL users. Also, allows subscribers to choose to receive text-only emails.
- Powerful Personalization
Easily personalize each campaign with a custom greeting or use the information you collect on the visitor signup form for advanced personalization.
- Advanced Editor (use your own design)
Use our advanced editor to modify existing templates, or create a campaign from scratch using your favorite HTML editor. If your agency designs your emails, they can easily add their creative to Constant Contact and add tracking codes to each link for reporting.
- Campaign Scheduling
Schedule your email campaign immediately, or in advance. Paying customers can also schedule by time of day.
- Email List Building
Constant Contact provides you with a customizable "Join our mailing list" signup tag for your website.
- Import/Export
Easily import your existing permission-based email lists. View and export of all your email lists.
- Customizable Signup Form
Set up interest categories and collect demographic information from your subscribers. Easily customize the look & feel of the form to meet your unique requirements.
- Subscriber Management
Every email includes one-click SafeUnsubscribe™ assuring your subscribers that you have used a legitimate permission-based email provider.
- Forward to a Friend
Watch your email list grow as your customers and visitors send your promotions, newsletters event invitations or coupons to their friends and associates.
- Bounce Management
Constant Contact keeps track of all bounced emails and classifies them in several categories, so you can easily monitor bounces and remove them from your list.
- Permission Levels
Constant Contact automatically includes a single opt-in with confirmation for those who join your mailing list. You may optionally use confirmed opt-in (i.e. double opt-in) for your site signups and/or your house lists.
With Constant Contact's real-time reporting, you can easily measure and track your email campaign results as they happen.
- Subscriber Report
See your subscriber number grow from month to month. This report includes subscribes, unsubscribes, permanent removes and overall growth by month.
- Snapshot Report
View the results of your most recent campaigns. Compare bounce rates, opens and click-through results.
- Email Campaign Tracking
View the results of each email campaign including sent, bounces, opens and click-throughs.
- View who opened each email.
- See which links generated the most click-throughs.
- View which of your subscribers clicked on each link.
- Review spam reports per email.
- Comparative Metrics
See how your campaign results compare with those of other Constant Contact customers.
- Bonded Sender™ Program
Constant Contact is a reseller of Bonded Sender certification for small and mid-sized organizations. Learn more about the program and if you qualify.
- Custom Email Template Design Service
Leave a lasting impression with a custom email templates that reflect your company's unique style and brand. For a nominal fee, our designers create a look just for you -- and add it to your Constant Contact account.
- Quick Start Service
One hour campaign consultation to help you set up your Constant Contact account and create your first campaign.
- Zoomerang® Surveys
Our partnership with Zoomerang® lets you link surveys to your email campaigns for a low monthly fee.
- PayPal® Templates
PayPal® links in our promotional templates let your subscribers purchase directly from your email in one click.
- Send Page to a Friend
Generate more traffic to your site by using Constant Contact's free "Send Page to a Friend" feature. Add it to any, or all, pages of your website.
- Gift Reminder
Our free "Gift Reminder" feature for your website lets your customers request to be reminded when it's time to buy for a key date or event.
- FREE Unlimited Phone and Email Support
Both the Constant Contact free trial and the monthly fee for paying customers include free email and phone support.
Support hours are Monday - Friday, 9:00 AM - 9:00 PM EST.
- Online Resources
Free email marketing tips, coaching, recommendations and training materials to help you become a successful email marketer!
- Online Tutorials
Learn how to use Constant Constact with step-by-step tutorials for each aspect of the service.
- Email Marketing 101 Webinar
A 22-minute presentation on the fundamentals of email marketing, available on-demand.
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