Email Assistance
GENERAL INFORMATION
- Please limit formatting (colors, animation, backgrounds)
- If you wish to have a reply sent to an email address other
than the one you are sending the message from, be sure to either cc the other address,
or provide the email address at the BEGINNING of your message.
- Please include all previous messages
with your reply.
- We do not open attachments for security reasons.
- Please DO NOT include the following
information in your message:
Social Security Number, Driver License number, Credit Card number
(Email does not have the security features that our other online services have.)
VEHICLE QUESTIONS
Please include:
- License plate number, serial number (VIN) or registration
renewal number (RRN)
- Name of vehicle owner
- Current mailing and residence address
- Brief description of what is needed
DRIVER LICENSE QUESTIONS
Please
include:
Legal name as shown on license
Date of Birth
Current mailing and residence address
Temporary mailing address (If different from actual
address)
Brief description of what is needed
NOTE: Please allow 1 - 2
business days for a reply as we answer all messages.
Email is answered Monday - Friday from 8:30 - 4:30, excluding State Holidays.
Click here to ask a Question
NOTE: Personalized
Plates take approximately 12 weeks.
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