263 captures
20 Mar 2004 - 05 Jul 2017
Dec
JAN
Feb
09
2004
2005
2006
success
fail
About this capture
COLLECTED BY
Organization:
Alexa Crawls
Starting in 1996,
Alexa Internet
has been donating their crawl data to the Internet Archive. Flowing in every day, these data are added to the
Wayback Machine
after an embargo period.
Collection:
Alexa Crawls EA
Crawl data donated by Alexa Internet. This data is currently not publicly accessible
TIMESTAMPS
The Wayback Machine - https://web.archive.org/all/20050109041643/http://www.statcounter.com:80/help/knowledge_base/
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HELP
Getting Started!
Knowledge Base
Fast Answer Search
KNOWLEDGE
Bugs
Configuration
features
General
Installation
New Features
Statistics
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Knowledge Base
all categories
Bugs
Configuration
features
General
Installation
New Features
Statistics
Upgrade
Bugs
I've been using StatCounter for a while now but just last week it seems to have stopped working. It's not tracking any more visitors. What's wrong?
I just started using StatCounter but it's not working. Your system is broken. I know I'm having visitors but they are not being tracked by your system. What's wrong?
The counter is installed correctly but it is not increasing!
Are the email reports working - how do I configure them?
The country, city, state, regions stats are a little off. I know my friend is from xxx but he is coming up as xxx.
Why xhtml valid code is not validating as w3c valid code - why?
I am using Windows XP but it is being logged as NT.
Cross checking the visitor/summary stats the unique visitors don't add up.
All of my visitors are coming up with a "no referring link" - is there a problem?
The lifetime count from "my projects" page is different from the total being displayed on my counter - why is it different?
Configuration
Can I reset the counter/my logs?
My counter increases by one when I reload the page, how can I make it to only track unique visitors?
How do I change my counter starting count?
I don't want to have to login to view my stats. Can I make my stats public?
How do I delete a user?
I have my counter configured for unique visitors, but it still reloads every time I reload the page? How do I fix this?
How do I block my IP address so it does not get recored?
How do I make my counter invisible?
How do I block my visits from being tracked using a cookie?
Features
General
Why should I bother logging out?
How do I close my account?
What happens when my log size reaches 100 - does it stop tracking?
Do you reserve the right to share my email addresses or my clients' site users' email addresses with third parties?
How do you make sure that 'you' are NOT counted by Statcounter (MSIE Browser 6.0) ?
Why is this service free?
If a visitor does not have cookies enabled are they still tracked by the system?
Whenever I try to access the statcounter.com page now, my spybot program keeps blocking a file called "Avenue A" from downloading. Then, after I close that pop-up alert, I get nothing. Can anyone help?
What is a URL?
Installation
How do I install my counter onto my website?
Can I alter the StatCounter code?
The code is installed fine but it's not counting any visitors for some reason.
Can I install the counter on more than one page?
Can I make my hit counter visible on my homepage and invisible on the rest of the pages?
I have the code installed fine but the counter is not showing up. Why?
Can I install this in our company's intranet?
I want the counter to appear somewhere else on the page - how do I do that?
New Features
Is there a user type that can ONLY view the summary stats?
Statistics
Why are the stats different to my server log analysis?
What is a landing page in the keyword stats?
What timezone are these stats recorded in?
Is it possible to exports the stats as a CSV or Excel file?
There are pages recorded in my stats that do not exist on my website - pages from other websites and pages from people's hard disks like file:///C:/Documents%20and%20Settings/Jim/My%20Documents/ Gallery.htm - why?
What does "no referring link" mean?
The unique visitor/returing visitor counts are a little off.
Why do I not get keyword stats even though I know I am getting referrals from search engines?
How do I view these real-time stats and visitors?
Upgrade
I want to upgrade with paypal but I don't see the option anywhere.
Can i pay with a business check (cheque) for a full year?
How do I upgrade?
I upgraded my account but my log size has not been increased - how long does it take?
I've adjusted the log size of my project but it isn't making use of the increased capacity. Why?
I want to upgrade for a full year - not a monthly subscription.
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