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1-866-832-0502 1-208-785-2521 For assistance, call customer service
from 9 am to 1 pm MST, Monday through Friday.
After hours, or if the number is busy, please
email us for faster
service.
International Shipping Terms
We are happy to ship to you internationally; however, because our
liabilities increase significantly when we ship outside the United
States, we have established the following policy for international
orders:
Our free shipping offer does not apply outside the continental USA.
Shipping costs vary. You can
estimate what the cost will be to your country
here.
We will notify you via email when we have determined what your actual shipping
charges will be.
You must fax us your order, along with a copy
of the following items:
The signature on the back of your credit card
One form of identification showing your signature
A
signed statement that you authorize the purchase
Your signature will be required when your order is delivered by UPS.
We ship only by UPS; it is the most reliable method we have to track the
delivery and confirm that you receive the package.
You will be responsible for the payment of any duty or customs fees
levied by your country. Please contact customs officials in your
country to find out how much you can expect to pay on the arrival of
your order.
In the event that you must return an item, you will be responsible for the
cost of shipping it back to us. If you need another item sent in
exchange, this shipping cost will also be your responsibility.
Please carefully check the size chart for the item you order. (The link is located on the ordering page.) By
measuring your baby and ordering the size indicated on the chart, you will always get the correct fit and
will minimize the possibility of having to return the item.
If you have any further questions, please
email us or call us at
001-208-785-2521.
International customers: Please read
our
ordering information Calculate international shipping cost and delivery
times
here
Our mission at One
Small Child is to help you create beautiful memories by providing
high-quality, reasonably priced girls dresses in a quick,
convenient, friendly manner. If in any point you feel we have not
fulfilled our mission, you may return your item for a complete
refund -- no strings attached.
