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My site is down! Help!
Before submitting a trouble ticket, if you can't reach your website, please:1) Check the Annoucement page at our Support Area.2) Check our Network Status page to see if the s...
Last Modified: 2004-05-19 Number of views: 563
Where can I find the network status page?
You can find the Network & Server status page at: http://www.esupport24.com/netstatus/...
Last Modified: 2004-04-07 Number of views: 308

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Most Viewed Articles
How do I access my Control Panel?
Your control panel is accessible via either: http://www.yourdomain.com/cpanel/ http://www.yourdomain.com/controlpanel/ http://www.yourdomain.com:2082 http://YOURIP/controlpane...
Last Modified: 2004-04-08 Number of views: 631
How do I transfer my site to you? (quick steps)
First you would get a new account with us - and then transfer all of your website files. Once that is done, you would need to update your domain name's DNS/nameservers (with ...
Last Modified: 2004-05-19 Number of views: 613
How do I transfer my domain name over?
First, do a whois search for your domain name and see who the registrar is. You will need to contact that registrar and have them transfer your domain name to our DNS/nameserv...
Last Modified: 2004-04-08 Number of views: 594
My site is down! Help!
Before submitting a trouble ticket, if you can't reach your website, please:1) Check the Annoucement page at our Support Area.2) Check our Network Status page to see if the s...
Last Modified: 2004-05-19 Number of views: 563
How can I visit my site before propagation?
There are two methods that have varying chances of success. Method One: 1) You can use your domain's server IP address, plus your username like this: http://x.x.x.x/~your_use...
Last Modified: 2004-04-08 Number of views: 511
How do create an addon (adding another domain to your account)
 Procedure For Addon Domains:1.  Register your new domain name. 2.  Log into your Cpanel and click on the "ADD ON" icon. 3.  Enter your domain name in ...
Last Modified: 2004-05-19 Number of views: 477
My site loads slowly, what's wrong?
Problem: My site seems to download slowly sometimes OR sometimes when using FTP or Frontpage, it just stops.  Why is that? Answer: There are a variety of factors that ...
Last Modified: 2004-04-07 Number of views: 471
What are my POP and SMTP settings?
mail.yourdomain.com Note: Please replace "yourdomain.com" with that of your actual domain name (example:  mail.mydomain.com) .IMPORTANT: EMAIL WILL NOT WORK UNTIL YOU H...
Last Modified: 2004-05-19 Number of views: 446
The paths to commonly used programs for CGI scripts, mySQL and others are...
Commonly used paths - Perl: /usr/bin/perl Perl 5: /usr/bin/perl5.00503 Sendmail: /usr/sbin/sendmail Date: /bin/date PHP: /usr/bin/php mySQL: /usr/bin/mysql ImageMagick: /usr/...
Last Modified: 2004-04-16 Number of views: 427
My pages aren't being updated when I upload...
When you upload new or changed pages, the changes should be instantaneous.  If they aren't, please follow the steps below to determine the reasons. Be sure you are up...
Last Modified: 2004-04-07 Number of views: 368