Contact Information
GCI Technical Support
Contact GCI.net Technical Support 24x7
by e-mail at support@gci.net or
by phone at 907-868-0316 or 800-800-4800* or
on-line in the technical support area of this web site
*Phone support $5.99/mo for FreeNet customers
GCI Customer Service
Please contact customer service if you have questions or issues about:
o Your bill or GCI account (includes all GCI services)
o General information inquiries
o Information about signing up for GCI.net services
Residential Customers
Residental customer service can be contacted via the following options:
E-mail: residential@gci.com
Telephone:
o 7:30 a.m. - 7:30 p.m. Monday - Friday; 10 a.m. - 7 p.m. Sat; closed Sunday
and holidays
o Anchorage: 265-5400
o Outside of Anchorage: 1-800-800-4800
Business Customers
Business customer service can be contacted via the following options:
E-mail: business@gci.com
Telephone:
o 8 a.m. - 6 p.m. Monday - Friday; closed weekends and holidays
o Anchorage: 265-5454
o Outside of Anchorage: 1-800-800-7754
