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Women's Lingerie, Bras and Gifts
Pampered Passions Fine Lingerie Customer Service Information

Customers will find all related service information for Pampered Passions on this page. You may use the Index links below to quickly find the information you need, or you may simply browse the entire page to learn about all the services provided by Pampered Passions Fine Lingerie. We appreciate your business.


Customer Service Index

  • About Our Store
  • Lingerie Care
  • Low Price Guarantee
  • Order by Phone
  • Return Policy
  • Site Map
  • Testimonials
  • Contact Information
  • Links
  • Ordering Information
  • Press
  • Shipping Information
  • Size Chart
  • Wholesale Lingerie


  • You may contact Pampered Passions Customer Service seven days a week between the hours of 8am - 6pm MST. We strive to reply to all messages left outside of our regular customer service hours within 24 hours.

    Pampered Passions Fine Lingerie
    9615 E Countyline Rd Ste D
    Englewood, CO 80112

    Phone: 1-877-346-8800
    Fax: 303-858-8223

    email: info@pamperedpassions.com

     

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    LOW PRICE GUARANTEE

    Pampered Passions acknowledges our customers' need for value. Our goal is to be your preferred source for lingerie and gifts. To this end, we want our customers to be assured that they are receiving the absolute lowest price.

    Pampered Passions' Low Price Guarantee

    Pampered Passions will beat any online retailer's list price. If you find the list price for an identical item lower than Pampered Passions' price, we will refund you 110% of the price difference. This price guarantee does not apply to sales, clearance items, or other promotional offers.

    How to receive refund:

    To receive a refund, provide the following within 30 days of purchase:

    * the complete URL (web address) link to the lower priced item,

    * your name, address, phone number, email address, and order number


    Pampered Passions will confirm the lower price by visiting the URL link provided. We will calculate the list price difference and credit the credit card provided at the time of order 110% of the price difference.


    We sincerely appreciate your business,

    Pampered Passions Lingerie


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    ORDER BY PHONE

    You may place your order by phone or fax at the following numbers:

    Phone: 1-877-346-8800 Fax: 303-858-8223

    We require the following information:

    (1) the exact name of the items as they appear on our' web site
    (2) quantity
    (3) size
    (4) color
    (5) billing party's name, address, phone and email
    (6) credit card information (visa or master card accepted), including: credit card type, number, expiration date, name on card and 3-digit security code on the back of the credit card in the signature box.
    (7) ship to party's name and address


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    ORDERING INFORMATION

    Order Confirmation
    After submitting your order, you will receive via e-mail a copy of the order you submitted to confirm that your order was successfully transmitted. Because this will be the only acknowledgement that you receive when ordering online, it is important that you accurately provide your e-mail address. While we make every effort to have all merchandise in stock, there may be times when we are out of stock. You will be notified by email of any delays.

    Delivery
    Please allow 7–15 days for delivery in the continental United States. This is not a guarantee but a strong expectation. Pampered Passions will provide you with the best online customer service possible, and if at anytime you would like personal assistance, you may call us 877-346-8800.

    Packaging
    We respect our customers' needs for discretion. All orders are shipped discreetly in a plain envelope or box. The return address labels simply states "PPL" along with our address.

    Shipping Charges
    Domestic shipments are free with purchase of $100.00 or more!
    All shipments are sent via USPS Priority mail and charged $5.00 for orders under $100.
    International shipments will be charged an $18.00 shipping fee to cover shipping, handling and insurance.

    Payment Options
    We accept Visa and MasterCard. Your credit card will be charged when your order is placed. Our credit card transactions are always secure using the latest encryption technology. For those who are uncomfortable using their credit card via the internet, you may contact us at 877-346-8800 to place your order, or simply fax your order to (303) 858-8223. No shipment will be sent until the credit card information is confirmed accurate. International shipments over $150 may require payment via wire transfer. We will contact you if this is a necessity.

    Privacy Policy
    Protecting your personal information is important to us. We promise never to sell, lend, give out, or otherwise publish your personal information to any third party without your consent.


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    RETURN POLICY

    Most items purchased from Pampered Passions may be exchanged or returned within 20 business days from the date order is shipped. The merchandise must be in new condition, with all tags attached, and in its original packaging. To return an item for exchange, please send the item freight pre-paid and, for your protection, insured.

    Please note: for health reasons, we do not exchange panties, bikinis, g-string, thongs, or similar intimate items so please select these items with care. Due to the adhisve nature of NuBra items, we do not accept returns of NuBras.

    E-mail us immediately to let us know of your return or exchange. You will be issued a Return Authorization number via reply email. Returns will not be accepted without a valid RA #. Customers are responsible for shipping charges. Credits will be issued within 14 days of receipt of item. Please include your order date and order number to expedite processing of your credit. A $5.00 processing fee is applied to all returns.

    Returns are to be sent to:

    PPL
    9615 E Countyline Rd Ste D
    Englewood, CO 80112
    Attn: Returns Dept.


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    PRESS

    NEWS RELEASE FOLLOWS:

    # # #

    FOR IMMEDIATE RELEASE
    ATTENTION FASHION EDITORS/FINE LINGERIE NEWS!

    http://www.pamperedpassions.com AN INNOVATIVE WAY TO SHOP ON-LINE FOR THE FINEST LINGERIE AND DAYWEAR

    Pampered Passions offers the finest lingerie from the worlds most luxurious suppliers.

    Denver, CO January 3rd/PRNewswire/--

    Voted one of the Fastest Sites on the Net by Alexa Search Engine.
    Plus Size, Young Adult, Men's and Women's Styles…

    Even if nobody else knows you have it on, Lingerie makes you feel pretty. Lingerie is a semi-private pleasure. It's fitting to say, "We are in the "Underwear Revolution", the President of Pampered Passions states. Lingerie elevates your body to something beautiful, not mundane no matter your shape or size. Women have found that it's OK to delight in their own curves and their own bodies. It's all about having a private party for yourself.

    About Pamperedpassions.com Fine Lingerie

    Highlands Ranch Colorado January 25, 2001-The concept of Pampered Passions originated from a very busy Executive who shifted from the Wine Business to the Lingerie Industry. Wearied by the major trademark brands in the mall, she found no alternatives offering a unique selection, or the convenience of shopping On-line. Women want to spoil themselves, and this gives Men the perfect, private opportunity to indulge the meaningful person in their lives.

    The On-line Gallery offers signature looks that are sure to be the most comfortable, elegant, seductive, sleek, and sensual textures that have ever graced you or your loved one's body. The On-line store offers Cosabella, Fantasy, Schiesser, Coquette, Aubade, Felina, and many other distinctive labels. We ship Internationally! Best selection for Valentine's Day and Bridal/Wedding Needs.

    PamperedPassions.com is a simple to use, fast and friendly web site service with easy to use search capabilities, separate viewing sizes, size charts, and color charts make this site the ultimate shopping experience. You'll enjoy Pampered Passions' simple, straightforward Shopping experience emphasizing both product selection and the best Customer Service.

    Three retail shops in the Denver Front Range will open within the next three years. Targeted locations are Lonetree, Denver West Pavillions, by the new Mills Project and another location TBA. This unique company has been rumored to be the next "Upscale Victoria's Secret."

    Pamperedpassions.com offers essentials for "Just Because", Honeymoons, Bachelorette Parties, Gift Giving, and "Lingerie of the Month Club". Easy on-line service, with complimentary gift-wrapping and no shipping charges for domestic purchases over $100.00.

    Give the gift that gets remembered and pamper your inner passions!

    Web Site: http://www.pamperedpassions.com

    Contact: info@pamperedpassions.com or phone us at 877-346-8800

    This Press Release was issued through Acorn Creek, Inc.

    # # #


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    LINGERIE CARE

    Visit our Lingerie Care page to learn more about the fabrics used in lingerie and how to properly care for your fine lingerie.


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    ABOUT OUR STORE

    PamperedPassions.com is a premier lingerie store featuring fast, personalized service via phone and email. "Our personalized service sets us apart from our competition" states Alicia Vargo, President of Sales and Marketing. The vast majority of e-commerce merchants today rely solely on information technology to provide automated, non-personalized service. Pampered Passions is taking customer service on the internet to a much higher, personalized level. Visit our "Testimonials" page to see what customers like yourself are saying about Pampered Passions.

    Our goal of superior customer service is embraced within the design and speed of our web site. Finding what you're looking for is simple and fast at PamperedPassions.com. Our site allows customers to shop for lingerie, apparel and gifts in four ways: by Brand, Collection, Type and Search. Check-out is simple, fast and secure. Alexa ranks Pampered Passions among the fastest web sites on the internet.

    We have attempted to categorize our lingerie, gifts and apparel into meaningful grouping of products for our customers so finding what you're looking for is fast and easy.

    "Lingerie Brands" lists all our lingerie by brand, including: premium French lingerie from Antinea, Aubade, Chantelle, Lise Charmel and Simone Perele; victorian lingerie with an angelic appeal from Claire Pettibone; exquisite women's lingerie from Patricia Fieldwalker; fine Italian lingerie from Cosabella, featuring incredible comfort and style; beautiful lingerie with sex appeal from Fantasy Lingerie; exotic lingerie from I.D. Sarrieri located in Romania; Felina, featuring exquisite, bold embrodiery and design; Coquette, sexy lingerie at affordable prices; Shirley of Hollywood, classy lingerie with sex appeal; and, Arianne beautiful lingerie for women at affordable prices.

    "Collections of Lingerie", group popular types of lingerie, including Bridal Lingerie, Erotic Lingerie, Fine Lingerie, Plus Size Lingerie, Romantic Gifts and Sexy Lingerie.

    In addition, you'll find our lingerie categorized by "Lingerie Styles", including Babydolls/Camisoles, Bodystockings, Bras, Chemises, Corsets/Bustiers, Panties, Sleepwear, Stockings, Teddies, Thongs and Women's Apparel.

    Our lingerie store features over 800 intimates in a wide range of styles for women and men. We offer only the finest lingerie and gifts from premier labels. We ensure our customers receive the absolute best value with our Low Price Guarantee.


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    LINKS

    Pampered Passions is proud to provide links to these quality sites (click here).


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    SHIPPING INFORMATION

    Delivery
    Please allow 7–15 days for delivery in the continental United States. This is not a guarantee but a strong expectation. Pampered Passions will provide you with the best online customer service possible, and if at anytime you would like personal assistance, you may call us 877-346-8800. If you require immediate delivery, please include necessary information within the "Additional Comments" area when completing your order.

    Packaging
    We respect our customers' needs for discretion. All orders are shipped discreetly in a plain envelope or box. The return address labels simply states "PPL" along with our address.

    Shipping Charges
    Domestic shipments are free with purchase of $100.00 or more!
    All shipments are sent via USPS Priority mail and charged $5.00 for orders under $100.
    International shipments will be charged an $18.00 shipping fee to cover shipping, handling and insurance.

    Payment Options
    We accept Visa and MasterCard. Your credit card will be charged when your order is placed. Our credit card transactions are always secure using the latest encryption technology. For those who are uncomfortable using their credit card via the internet, you may contact us at 877-346-8800 to place your order, or simply fax your order to (303) 858-8223. No shipment will be sent until the credit card information is confirmed accurate. International shipments over $150 may require payment via wire transfer. We will contact you if this is a necessity.


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    SITE MAP

    View our Site Map for a complete list of all our items and categories.


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    WHOLESALE LINGERIE PROGRAM

    Pampered Passions Wholesale Lingerie Program helps lingerie retailers save valuable time and money!

    All lingerie retailers, such as women's boutiques, salons and on-line lingerie stores may benefit from the flexibility of the Pampered Passions Wholesale Lingerie Program. This program is essential to lingerie retailers because it saves them time and money.

    Our wholesale business partners may mix and match any and all* of the lingerie, bath and body products and gifts offered by Pampered Passions. Because you are able to mix and match across all* of our brands, you are better able to manage your inventory and minimize the capital tied-up in inventory, resulting in greater inventory turns and business profitability.

    Additionally, as a wholesale partner you may place one order instead of 10 and need only meet one low order minimum versus the different order minimums of each brand. Our wholesale program saves you time and money because you manage less paperwork and need communicate with only one company.

    Pampered Passions offers three different wholesale programs depending upon the size of your company and your annual sales.

    Tier 1 - Large Retailers, Annual Purchases of $50,000 or more

    Minimum Order Quantity: $200
    Wholesale Lingerie Price: 40% off MSRP (Manufacturer's Suggested Retail Price)
    Opening Order: $3,000

    Tier 2 - Mid-Sized Retailers, Annual Purchases of $25,000 - $50,000

    Minimum Order Quantity: $200
    Wholesale Lingerie Price: 35% off MSRP
    Opening Order: $2,500

    Tier 3 - Small Retailers, Annual Purchases of less than $25,000

    Minimum Order Quantity: $200
    Wholesale Lingerie Price: 30% off MSRP
    Opening Order: $2,000

     

    Requirements:

    1. Wholesale distribution within U.S. only.
    2. V
    alid federal tax ID.
    3. Completed Wholesale Application.

    Fax all documents to 303-858-8223. We will review your application and contact you within two weeks.

    For additional information, please contact Pampered Passions at:

    Phone: 1-877-346-8800

    Email: info@pamperedpassions.com.

     

     

     

    * Shirley of Hollywood is excluded from our wholesale program.



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    CUSTOMER TESTIMONIALS


    Become one of the thousands of satisfied Pampered Passions customer's today.


    "Hi Alicia! Love everything about your site. Its about time that someone went into business to put their customers first. Your site is fast, and your selection the best. There seems to be a lot of pride and care that goes into all you do. Thanks! -Linda B.

    "Pampered Passions' lingerie store is by far the best place to shop for lingerie. Your selection is greater, prices lower, and service better than your competition. I would recommend Pampered Passions to anyone." -Anne S.

    "Thanks a zillion times for all your help. Every time a friend asks me, I am so referring your site." - Jenifer H.

    "Thanks you for your notification. It is a rare pleasure to deal with a real human instead of an electronic form letter. Thanks Again!" -Ryan K.

    "Thank you for your courteous response." I also appreciate that you notified me when there was an issue with my order. I have had problems with various On-line merchants sitting on my order without telling me they had no intention of filling my order. (Rather rude I think) It is refreshing to have somebody on the other end of the computer line who actually cares about his/her customers." -Crystal T.

    "Thank you so much for all your customer service. You certainly have a customer for life. Again, thanks a million for all your help. I will tell all my friends." -Anne-Marie R.

    "Thanks for looking out for me, Alicia. Great customer service! I appreciate you!
    Love from the HOT river valley!" -Sue S.

    "Just a thank you for sending me my order to London, am wearing it now. Love the underwear you sent, am going to order more. Many, many thanks for your help!" -Sue J.

    "Thank you for your great customer service and your fast response to my situation. Getting married is stressful enough . Knowing I could depend on you made all the difference!" - Dina M.

    "It's great to have a site to shop for Men as well as Women. The ZAKK line is wonderful and comfortable!" -Matthew W.

    "Thanks Alicia. Email is great! It's like I'm dealing with the shop down the road, instead of the other side of the world! It really makes for great service, and I really appreciate your prompt replies. This makes me confident I can answer any client questions or solve any problems quickly and efficiently. Thanks for the great service Alicia! - Julie

    These are only a few of the hundreds of compliments we've received.

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    LINK TO PAMPERED PASSIONS FINE LINGERIE

    Title: Bridal Lingerie, Plus Size Lingerie, Bras and Panties and Wedding Gift Ideas

    Description: Women's Lingerie and clothing store specializing in bridal lingerie, plus size lingerie, bras and panties. Wedding gift ideas, bridal corsets and stockings. Anniversary gifts and bridesmaid gift ideas.

    URL: http://www.pamperedpassions.com

    If you prefer, you may simply copy and paste the html code below into your links page:

    Bridal Lingerie,
    Plus Size Lingerie, Bras and Panties and Wedding Gift Ideas
    -
    Women's Lingerie and clothing store specializing in bridal lingerie,
    plus size lingerie, bras and panties. Wedding gift ideas, bridal corsets
    and stockings. Anniversary gifts and bridesmaid gift ideas.

    Which appears as follows:

    Bridal Lingerie, Plus Size Lingerie, Bras and Panties and Wedding Gift Ideas - Women's Lingerie and clothing store specializing in bridal lingerie, plus size lingerie, bras and panties. Wedding gift ideas, bridal corsets and stockings. Anniversary gifts and bridesmaid gift ideas.

     

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    SIZE CHART

    Please note, Italian sizes are equivalent to U.S. sizes as follows:

    1 = Petite, 2 = Small, 3 = Medium, 4 = Large, 5 = Extra Large

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  • All rights reserved. ©1999-2005 Pampered Passions Fine Lingerie, Bras and Gifts.