Management Team

David Sovereen - CEO & President
David founded Mercury Network in March of 1996 with the firm desire to deliver high quality Internet services to the mid-Michigan area. Under his vision and leadership, Mercury Network has grown from a basement project to a multi-million dollar company, delivering services to nearly every continent. David sets company direction and policy, as well as oversees the company's engineering operations. Prior to starting Mercury Network, David worked for Hearst Corporation, where he built and launched two Internet service providers, one of which he operated on a daily basis. In his spare time, David enjoys the outdoors and traveling.

Amanda Charles - Director of Customer Service Operations
Amanda Charles started with Mercury Network in the summer of 2000 as a technical support representative. She remained a crucial part of the technical support team until April of 2001, when she was asked to help organize and develop the customer service group. After working as a customer service representative for a little over a year, she was promoted to customer service supervisor. Amanda was promoted to customer service director in October 2003. Outside of Mercury Network, Amanda enjoys spending time with her husband, Jeremy, and daughter, Jordyn.

John Holmberg - Director of Technical Support Operations
John started with Mercury Network in 1999 as a technical support representative. Over the years, John has been promoted many times: from level 1 technician to level 2 technician to technical support trainer to technical support department supervisor and is now director of technical support operations. "I have grown and matured along with Mercury Network and am happy to be a factor in Mercury' growth," says John. "I enjoy the industry and have especially enjoyed the last four years with Mercury Network. I have seen the progress that we have made since my early employment and hope to be around to see where we end up several years down the road."

Brian Reeves - Lead Web Developer
Brian began his employment with Mercury Network in January of 2002. His strong graphical skills and creative ideas soon developed a new and fresh identity for Mercury Network. Having been completely self-taught, Brian is free from the "cookie cutter" academic structures of graphics and design. Since joining Mercury, Brian has further strengthened his skills in server-side coding and customer relations. Brian is now head of all graphical and web programming work, helping in areas of advertising and customer projects as well as the development of Mercury Network sites.

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