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Clawfootsupply.com Shipping and Rates. Clawfoot Supply ships all items to the lower 48 states and Canada. Smaller items that can be shipped via air are available to Hawaii and Alaska. Tubs also ship to Hawaii, Alaska and Canada for an extra fee. We ship daily Monday - Friday via UPS. Our standard shipping is via UPS ground. This will reach most US residences in 3 - 7 days after processing. We also offer UPS 3 day select and 2nd day air for those in a hurry. Here is how we calculate shipping: Once you are ready for checkout, you will be asked for your name and address before shipping charges are shown. The reason for this is our computer system automatically calculates the actual rate of the shipping based on our zipcode (41018) and the zipcode you enter. It combines this with the weight of the products you've ordered. It then calculates the actual shipping charge that UPS charges us. We then add a flat handling fee of $3.00 on each order placed with us. This cover packaging, labor, etc. So simply put you pay the actual amount UPS charges us plus $3.00. We feel this is the simplest and most honest way to calculate shipping charges. We will email you a UPS tracking number once the order ships out. This way you will know exactly when the UPS man will be arriving with your items. A select few items will ship via USPS priority mail, but this is rare. If your item is on back order and we have not posted the shipping time on the website, we will will e-mail you. Heavier Items: There are a few items that must be shipped via Trucking company. Tubs are one of them. Tubs typically weigh between 200 and 450 lbs. with the crate. All of our tubs are shipped direct to your curb. The trucking companies will call ahead 24 hours to arrange delivery. Please have ample help available to move the tub into the house or job site. The trucking company only delivers to your curb. Contact us if you have any questions.
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Order by Phone: 1-877-682-4192 | Thousands of Satisfied Customers since 1999. | Safe Shopping Guaranteed |
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Customer Service
If you have a customer service question or issue, please email us or call 1-877-682-4192. |
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