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| SITE SECURITY |
Online Security - Your guide to complete satisfaction!
At Edworthy's, we are totally dedicated to providing our customers with the highest possible standards of customer service. All of our products come with a year's warranty for faulty goods and these will be replaced and repaired as necessary.
Online Security
The shop ordering process works with a secure encryption method of payment incorporating a 128 bit encryption code randomly generated for each order that is placed. This can give you the peace of mind that both your credit card details and address are safe once placed on the internet. This order then stays encrypted until it reaches us where we can decode the encryption to be able to read your order details and then process the order quickly and efficiently. Alternatively you can choose the details sent separately option where we will contact you to attain your credit card details once the order has been placed.
Returns Policy
If a product is ordered and for any reason you do not like we will take it back and provide a full refund, minus a 10% handling charge, within 14 days of the purchase. We are only able to provide this service if the product is returned to us in exactly the same condition that it was in when it was sent out. If the packaging is damaged or the product has been fitted or used then this service will be void and no refund will be given. All units are tested and inspected on arrival and the customer contacted to let you know what is happening with the unit.
If the incorrect product has been ordered and is in correct working order, with no damage to either the unit or the packaging we will accept the unit back on the condition that it is couriered back to us. As soon as the unit has arrived with us we will provide a full refund minus a 10% handling charge.
Pricing Policy
All of the products on the site will be charged at the price as displayed when the order is made. However, prices are subject to change, when an order is placed the price for the items is frozen until that order is completed. All product descriptions are accurate to that given by the manufacturer and no false claims have been made about any of the products on our website.
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Site Security
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