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When can I check in?
The room can be occupied from 2 pm. In case of an earlier arrival it is possible to occupy the the room if we already have one cleaned. If there is still no room available, you can leave your luggages in our storage room (free of charge). Meanwhile you can have a breakfast or lunch in our restaurant.
Until when do I have to check out?
Check out time is 11 am. In case you would like to stay a little longer please turn to the reception. If there is no reason why not to do so, we'll arrange the late check out.
What does halfboard mean in Hotel Charles?
Halfboard means that you can choose a 3-course menu either for lunch or for supper as an addition to the obligatory breakfast included in the room price. The menu is previously arranged, you can only choose between the normal or vegetarian menu. The price is 6 Euro per person.
What does fullboard mean in Hotel Charles?
Fullboard means that you can choose a 3-course menu for lunch and for supper as an addition to the obligatory breakfast included in the room price. The menu is previously arranged, you can only choose between the normal or vegetarian menu. The price is 12 Euro per person.
How does the Internet function in the Business Center?
3 terminals with fast Internet access serve you in our Business Center. You can send and receive e-mails apart from surfing on the Net. The E-mail address of our guests is guest@charleshotel.hu but you can receive e-mails to info@charleshotel.hu as well in which case other guests can not see your letters (but on this address you can not receive attached files). In the latter case our receptionists will notify you as soon as an e-mail arrives for you. The use of the Internet in our Business Center is 600 HUF / 30 minutes.
How does the Internet function in the room?
5 of our executive rooms is equipped with an on-line 376 kb/s speed iternet access. The fee is 2000 HUF / day with the use of your own computer, but it is possible to hire one, in this case the cost is 2500 HUF / day altogether. It is important to have an ethernet card / access on your computer. If it is necessary to change the settings, our colleagues will help you!
How can I order a Taxi? Which company shall I choose?
We'll order a taxi for you at the reception. The Hotel works together with City Taxi, a company which is not only the largest taxi company in Budapest and has the largest number of cars with the best average quality but has won the title of the Best Taxi Company 5 times in the past 7 years. In case you prefer another taxi company we'll order the taxi of your wish.
What should I see in Budapest?
Our receptinists will provide you with a free map marking all the sights worth to see. If you spend only a few days, we suggest you to take an organised citytour the first day where you'll see all the sights of Budapest. The most interesting places can be visited afterwards personally. Our receptionists will help you to find your way or to choose from a variety of organised tours.
How can I settle my bill?
You can pay by cash or a credit card. We accept the following currencies apart from HUF: USD, EUR, GBP, NOK, CHF, SEK, CAD. The following credit cards are accepted: EC/MC, VISA, AMEX, DC, JCB. As a credit card guarantee you can only use credit cards with relief printing (not electron cards). Travellers cheques can be changed nearest 500m from the Hotel.
Can we drink the water coming from the tap?
Yes. Drinkwater comes from the household taps throughout Hungary. The few places where there is no drinkwater it is signed (parks, cemeteries, etc.)
Can I use my own iron or hairdryer in the room?
If your elecrtic equipments have the settings of the Hungarian electcic standards (220-230 V, 50 Hz AC) and are adjusted to these rates then of course. We can also provide a plug adaptor if the plug is different. But if you need to use only these appliances it is not necessary to bring them, you can hire one free of charge at the reception.
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