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FAQ



Room Rates and Details
1. Is the rate for per room or per person basis?
2. What currency is the room rate quoted in?
3. What is the difference between the following room types and occupancy?- Single, Twin, Double, Triple, Family, Quad, Suite, Apartments?
4. What is the difference between these room categories - Standard, Superior and Deluxe?
6. Is breakfast included in the room rate?
7. Do children stay for free?
8. Is Tax and Service Charge included in the rates?
9. Do you offer further discounts for travel industry staffs, students and senior citizens?


Q. Is the rate for per room or per person basis?
The rates shown are always quoted based on Per Room Per Night basis (unless stated otherwise).


Q. What currency is the room rate quoted in?
All the rates are quoted in the USD$.
To find out the rate in your currency, please use the following Currency Converter.
The XE.com Universal Currency Converter

Q. What is the difference between the following room types and occupancy - Single, Twin, Double, Triple, Family, Suite?
The information below served as a general guide. Some accommodation may have different occupancy level. Please check the hotel web page for further details.

Hotel Room Types
Single - Room has 1 single bed, strictly for 1 adult only. No Extra bed is possible.

Twin - Room has 2 single beds to accommodate 2 adults. The third adults will require an extra bed.

Double - Room has either 1 Queen or King sized bed to accommodate 2 adults. The third adults will require an extra bed.

Double for Single Use - Room has either 1 Queen or King sized bed to accommodate 1 adult only.

Triple - Room has either 3 Single Beds, or 1 Queen Bed and 1 Single Bed, or equivalent to accommodate 3 adults.

Family - Room has either 4 single beds, or 1 Queen and 2 Single Beds, or equivalent to accommodate 4 adults. Typically, no extra bed is possible.

Junior Suite / Suite - Bedroom and a small living room to accommodate 2 adults, unless specify otherwise. The third adults will require an extra bed.




Q. What is the difference between these room categories - Standard, Superior and Deluxe?
This varies from hotel to hotel. Generally, the main difference lies in the room area space.The Standard Room has smaller area space as compared to the Superior and Deluxe Room. As such, some hotels can only accommodate additional beds in the Superior and Deluxe Rooms.



Q. Is breakfast included in the room rate?
If the hotel offers breakfast, it will be stated under the section Rates are inclusive of.



Q. Do children stay for free?
Please refer to the Hotel Child Policy under the Terms and Conditions section. It will state if your children can stay for free or will be charged as adult.



Q. Is Tax and Service Charge included in the rates?
If the hotel rate is inclusive of Tax, it will be shown under the section Rates are inclusive of.



Q. Do you offer further discounts for travel industry staffs, students and senior citizens?
As Kecak Dotcom rates are already discounted, no additional discount is possible.