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 Frequently Asked Questions


 What are payday loans?

Payday loans are short-term cash advances you receive from a financing company.  A cash advance or cash loan is due on your next pay date. To utilized the benefits of payday loans, it is in your best interest to only borrow what you can expect to pay back.

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 How soon will I receive the quick cash?

Once you're approved, you have authorized us to electronically fund your account for the amount you have been approved for. You can immediately start spending your cash as early as the very next business day.

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 What are the requirements to get approve?

The only things you will need to qualify are the following items:

  • Valid bank account

  • Direct deposit

  • REQUIRED DOCUMENTS

- A copy of your most current bank statement

- A copy of your most recent pay stub

- Driver License or State Identification Card

- Voided Check (not required if it's a savings account)

  • Monthly net income of at least $800

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 How long does it take to be approve?

After you have completed our online cash advance application and submitted all the required documents during our normal business hours, our fast friendly service agents will contact you within an hour either by phone or email to notify you of status. For applicants who submitted their information after our normal business hours, your online cash advance application will be processed the very next business day.

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 How do I pay back my online cash advance?

On your next payday, your contract agreement with us for the cash advance has authorized us to automatically withdraw the amount due from your bank account. It’s that simple and confidential. You don’t even have to lift a finger.

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 Will I be notified prior to the withdrawal of the funds from my account?

Definitely, we will notify you either by phone or email a few days before your loan is due. This is a confirmation to let you know we will be withdrawing the amount due from your bank account.

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 What if I don’t have enough money to pay back my payday loan?

In this case, please contact us as soon as possible so that we could arrange a payment method with you to avoid a N.S.F. charge of $20. One example of a payment method is making partial payments to your loan. For instance, if you decided to make a partial payment of $68 from your $118 loan, then the left over amount of $50 plus our fee of $9 ($18 per $100 borrowed) will be carried on till your next pay date. It will be in your best interest to pay off as much of the payday loan as possible so that you will incur less on the extension fee. Please note Utah State Laws will not extend your payday loans for more than 12 weeks.

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 What are the fees for a cash advance?

Hot Payday charges only $18 per $100 borrowed. For instance, if you took out a $100 cash advance, then the pay back is only $118 on your next pay date. There are no other hidden fees you would have to worry about.

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 What does A.P.R. mean and how does it work?

APR (annual percentage rate), Interest Rate: The yearly rate charged to a consumer to borrow the finance company's money. APR is usually expressed as a percentage. If your interest rate is 7.5%, you will pay $75 per $1000 borrowed at the end of the year.

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 What if I have no or bad credit?

Hot Payday does not perform credit checks to anyone. We only based your approval upon the documents you have submitted to us and your agreement to the terms and conditions.

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 Would I have to reapply again to get another payday loan?

No, once you have established a solid commitment with us, then getting another cash advance would not be a problem. You could log on to the members homepage to request another payday loan or simply give us a call using our toll free number and our service agents will gladly work with you to get another payday loan. Please note, in order to request another loan, you must pay off your current payday loan.

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 Is my personal information confidential?

Your personal information is protected under our Terms and Conditions. Please refer to it for additional information. In addition, Hot Payday utilizes an encrypted SSL (Secure Sockets Layer) server whenever your personal data is sent to us for online payday loans applications.

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 What if I don't have access to a fax machine?

You can access a fax machine at Kinko's, Staples, OfficeMax, OfficeDepot, Mail Boxes Etc., The UPS Store, and/or at your local library.

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