The OANDA FXTrade Platform does not require that you download any software
unless your Web browser's current version is not supported. (Please review Web
browser requirements in our System
Requirements document).
Is OANDA's FXTrade completely Internet-based?
FXTrade is 100% Internet-based, which means there is no software to install
or download.
Which Web browsers are compatible with FXTrade?
Any browser with JDK1.1 support which includes all Netscape Navigator versions
4.04 and up as well as Microsoft Internet Explorer version 4.0 and up. If you
do not have one of these browsers, you may freely download them from Netscape
or Microsoft. It is recommended that your Web browser supports 128-bit encryption.
Please review the section of software requirements in our System
Requirement document.
What are the system requirements for the OANDA FXTrade Platform?
Please visit the System Requirements
page for detailed description of all system requirements for running OANDA's
FXTrade platform.
What are the minimum requirements in terms of connection
speed?
We recommend a minimum connection of 56 Kbps or higher.
How do I connect to FXTrade through a firewall or proxy
server?
FXTrade will operate properly only if the firewall allows HTTP requests to
Port 80. If you are repeatedly unable to connect to the FXTrade server, then
you should contact your system administrator. If the problem persists, then
please e-mail us.
Is trading via OANDA's FXTrade secure?
OANDA's platform employs state of the art security and encryption technology
to ensure that your transactions remain private and secure. It is recommended
that your Web browser supports 128-bit encryption. To test whether your Web
browser supports 128-bit encryption, please visit our Browser
Test page.
OANDA uses ServerVault to host its servers. ServerVault offers multiple redundant
tier-one bandwidth providers, a state-of-the-art predictive network management
system and N+N power redundancy. ServerVault is the first commercial data center
to meet Department of Defense standards for SCIF protection. To find out more
about ServerVault, visit www.servervault.com.
Why are there three windows running when the platform is
launched?
When you login to FXTrade, the launch browser remains open and a small browser
window pops-up. After a few seconds, the User Interface applet will appear.
It is important that the small window not be closed (it can, however, be minimized)
while the FXTrade Platform is to remain in operation. The launch browser can
be closed at any time. This small window is necessary due to typical Java implementations
on most browsers that would otherwise not allow you to continue browsing the
Web while the User Interface is active.