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Privacy policy
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The Met Office takes the privacy of its customers very seriously.
Any personal information that you provide through this site will
be dealt with in accordance with this policy. We also comply fully
with the Data Protection Act 1998.
Here you can find out what personal information
we collect, how we use this information,
and who has access to it. Also covered here
are the following topics: security, cookies,
and how to contact us for further information.
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What personal information
do we collect? |
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We will keep a record of the data provided by customers on registration,
together with the details necessary to administer your account.
For customers, we may also keep a record of those parts of the
service or parts of site you use most often, to enable us to monitor
and improve our service and to know which parts of the service
are of most interest to you.
We may also keep track of pages visited by non-customers, in
order to monitor which parts of the site are most popular.
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How do we use your information? |
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Registration details and customer information will be used to
administer your account, to keep a record of which services you
have subscribed to and to deliver the services you have requested.
Except where you have opted out of such use, we may also use
your information to send you information about the Met Office
and other Met Office offers or services which we believe may be
of interest to you. If at any time you wish to opt out of such
use then you may contact our Data Protection Officer at the address
below.
We do not sell or rent out personal information to any other
organisations.
Non-customers' site viewing information will be used to monitor
and improve the layout of the site and the service we offer via
these pages.
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Who has access to your
data? |
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The Met Office is responsible for the processing of your data
and is the 'data controller' for all information. Access to your
data is limited solely to the Met Office and authorised employees.
Our technology services provider, Wireless Information Network
Ltd, or other contracted service providers, may also have access
or store data for us, but solely for use on behalf of the Met
Office in accordance with our instructions and under our control.
Secure credit card and payment authorisation is handled by our
payment provider.
You may also access your registration details through the relevant
customer administration page, using your customer password. Access
is strictly controlled and password-protected.
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The Met Office takes great care to ensure the security of this
site and your personal information. Where credit card information
is collected, we use Secure Sockets Layer (SSL) or equivalent
secure technology.
SSL is the industry standard method of encrypting personal information
and credit card details so that they can be securely transferred
over the internet. This means that you can purchase on-line with
complete peace of mind. Further information is available on our
security policy.
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Like many other web sites, we use 'cookies'
on our site. A cookie is a small piece of data that your internet
browser stores on your hard drive and is used when you visit the
site to tailor your viewing and provide you with customised information.
Only the information that you provide, or your preferences while
visiting a web site, can be stored in a cookie. For example, the
site cannot determine personal details, such as your e-mail address,
unless you choose to submit them.
Our site also uses ad servers (such as DoubleClick) to serve
the advertisements that you see on our web pages. Our advertising
agent, AdLINK, uses cookies to help target advertisements to you.
You can read more about AdLINK's use of cookies, and the information-gathering
practices and opt-out procedures on AdLINK's
web site.
Managing cookies
For pages which require registration, cookies need to be enabled.
You can set your browser to either accept cookies or to prompt
to accept cookies so that you can access these pages. The browser
you are using should have specific instructions on how to control
the acceptance of cookies and also how to delete unwanted cookies
from your hard drive.
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The Met Office is an Executive Agency of the UK Ministry of Defence.
Met Office is registered under the Data Protection Act 1998 (in
the name of the Ministry of Defence), Registration No. G0626166.
Access to personal data which we may hold about you can be requested
in writing to the Data Protection Officer at the address below.
We may require proof of identity in relation to any such request.
Your information will not be transferred abroad, but you may
be able to access your own registration details over the Internet
from locations abroad. This policy covers just processing by the
Met Office and does not cover any processing which may be carried
out by your cellular network provider.
If you have an enquiry or concern about our privacy policy, please
write to:
Data Protection Officer
Met Office
FitzRoy Road
Exeter
Devon
EX1 3PB
United Kingdom
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This policy may be updated or amended from time to time.
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