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Frequently Asked Questions

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Hawaii Holidays - Frequently Asked Questions
  Frequently Asked Questions

Below is a list of common questions and answers. If you have a question that is not answered in this FAQ section please contact us and we will be happy to help.

Do I have to Register to use your site?
How do I check pricing and availability?
Is there a fee to use our services?
May I book a stopover online?
Do special offers have a maximum stay?
May I make last minute reservations?
  Do vacation packages include airfare?
Do you offer companion fares?
Do you offer specials for group travel?
Is there a minimum-stay for Hawaii?
What types of payments do you accept?
When are my travel documents mailed?

No, Hawaii Holidays does not require you to register to use our site. You may use our site as often as you like to price, plan and book airfare, hotels, car rentals and complete vacation packages. You may even use our site to gather information about Hawaii for future vacations.
  
Once you have decided on the destination you prefer, select Booking from the Top menu or Reservations from the side menu. Choose the destination and package you wish to price and you will be guided through a convenient step-by-step process to assemble your vacation. Online help is available every step of the way during the reservation pricing process.
  
Hawaii Holidays does not assess fees to use our site. The rates we display are contracted rates that Pleasant Holidays has secured with partners worldwide, and all costs relating to the mailing of travel documents is included in the price of your booking. If you want to expedite the delivery of documents, we can arrange that for you with an extra fee.
  
Due to the restrictions required for stopovers, Hawaii Holidays does not offer stopovers online. However, our reservations department will be happy to assist you with arranging a stopover. Please call us at the phone number listed at the bottom of this page for more information.
  
Most advertised specials do not have a maximum length of stay defined. Each special or promotion is subject to certain restrictions and requirements. Once you have selected your destination and package, you will find all restrictions and/or requirements listed within the description of the package.
  
Yes, Hawaii Holidays offers last minute travel with up to the day of departure reservations for many of our destinations and products worldwide. In order to make a reservation [booking] within seven days or less of departure, we ask that you please call us at the phone number listed at the bottom of this page.
  
 
Hawaii Holidays offers an assortment of vacation packages. Our online booking engine is designed to book vacation packages with or without air. When you decide on your destination, the different types of packages offered for that destination will be displayed.
  
Yes, companion fares are offered from time to time. Using Hawaii Holidays, travelers can take advantage of many specials; including Hawaii hotels that offer 5th night FREE with minimum stay, reduced rates, upgrades and some even offer kids stay free programs. See our Hawaii Specials or call us Toll-Free at 1866-e Hawaii for more information.
  
Yes, Hawaii Holidays works closely with groups to prepare special vacation packages for those traveling with a minimum of 16 passengers. We can also prepare a complete itinerary for business groups; college students or design travel plans to accommodate almost any situation. Please call our reservations department for more information.
  
Hawaii Holidays serves many destinations worldwide. When booking Hawaii and Mexico destinations online, a minimum stay of two nights is required. All other destinations booked online at Hawaii Holidays; require a minimum stay of three nights. To arrange a stopover for Hawaii, please call.
  
Visa, Master Card, American Express, Discover and Diners Club. Money orders and checks are acceptable, subject to the same due dates that apply to credit card payments. No third party credit cards. In order to charge your package the card must be in the name of a passenger who is traveling.
  
All travel documents are mailed 21 days prior to your departure date, providing that full payment has been received. All documents are sent via first class mail unless special arrangements are made with our Customer Service Department. Please call us at the phone number listed at the bottom of this page to make special arrangements.
  

If you would like to travel to Hawaii and you have special travel needs, please feel free to call us today on our toll-free line 1-866-eHAWAII.   Information | Customer Support | Terms of Service
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