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Your Satisfaction is Guaranteed
30 Day Return Policy
Your complete satisfaction is important
to us. If for any reason you are not satisfied with your purchase, you can
return it in the original packaging within 30 days after the receipt of your
order. Simply email
us and
we will arrange for your refund.
For assistance or if you have questions, please contact us at:
E-mail:
info@swazicandlesusa.com
Telephone: 1-800-363-7240
Mailing Address:
Swazi Candles USA
34 Castle Hill Ave.
Gt. Barrington, MA 01230
Methods of Payment
We accept Master Card and Visa.
If you like to pay by
check or money order, please contact us to make arrangements.
Sales Tax
Massachusetts Sales tax will be applied to all orders delivered within
Massachusetts according to Massachusetts sales tax law.
Shipping
We make every effort to ship your order as quickly as possible. We will
ship most of our in-stock merchandise within 48 hours of receiving your order.
Some heavy or oversized orders may incur extra shipping charges. Shipping and
handling charges are based on the total price of the merchandise shipped to each
delivery address. Ground service takes 5-10 business days. We cannot ship to
a P.O. Box.
| Standard Ground (within U.S.) |
| $4.00 |
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For the first candle |
| $2.00 |
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For the second candle |
| $1.00 |
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For each additional candle |
Express Delivery
Please contact us for express shipping rates.
International Orders
Please contact us for international shipping rates.
Canadian and international orders should be paid in U.S. funds.
Returns
We accept merchandise returns for any reason. Simply return the candle
in the original packing within 30 days, and we will issue a refund of
the sale price of the item. In case of shipping damage, please contact
us by email.
Your Privacy
Your privacy is very important to us. We strive to keep your personal
information confidential. Your understanding of Swazi Candles USA's Customer
Privacy Policy will assist us in providing you with an exceptional customer
experience.
Our Complete Privacy Policy
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