This document sets forth the privacy policy practised on Callio Technologies’ Web site. Callio Technologies takes the issue of privacy seriously, as it does the protection of information transmitted over the Internet. Therefore, Callio Technologies wishes to inform you of its security measures, the type of personal information collected when you use one of its services, the reasons for collecting this information and the use that is made of it.
Any questions concerning this document can be addressed to Callio Technologies’ Customer Service Coordinator, at info@callio.com.
Callio Technologies’ Privacy of Personal Information Policy
Callio Technologies respects your rights and understands that visitors to Callio.com must be able to control the disclosure of their personal information. For this reason we may ask that you register and provide us with personal information when you visit certain sections of Callio.com, when you download free software, participate in a contest or register to receive Callio Technologies’ newsletter.
We use the information you provide us to ensure that the content, services and commercial messages of Callio.com match your present and future needs.
When you give your name (or alias), your e-mail address, your mailing address or your telephone number, and accept that this information be used, Callio Technologies and its representatives use this information to inform you of product upgrades, special offers, courses, new services or other Callio Technologies information.
Representatives of Callio Technologies may include value added distributors or partners who offer training or consulting services. Callio Technologies does not offer or allow the selling of any user-provided information to third parties.
Callio Technologies respects the privilege users give it when they accept to receive e-mail communications. Our objective is to respect your rights and to communicate with you as long as you give us permission to do so.
If you do not want Callio Technologies, its partners or other companies to contact you, you can indicate this when you provide personal information or you can contact Callio Technologies directly. You may later change your mind, however, and inform us of your desire to be contacted by Callio Technologies. For more information, please consult the “Contact us” section.
If you choose not to register or provide personal information, you can still visit most of Callio Technologies’ Web sites; however, you will not be able to access areas requiring personal identification.
Callio Technologies and the use of cookies
Callio Technologies offers free registration to all Callio.com visitors. This registration requires that you provide personal information and indicate your preferences. This information is stored and protected by your user ID and password.
An option that permits us to memorize your visit also allows us to recognize you on subsequent visits to Callio Technologies’ Web sites. This prevents you from having to re-enter your information every time. Your acceptance of this option allows Callio Technologies to place a file (cookie) on your browser that contains only enough information to identify you during return visits. A “cookie” is a short line of text stored on your Web browser that allows us to offer services that are better adapted to your needs and preferences. You can configure your browser to accept or refuse cookies, or to be advised of such transactions.
Only the information contained in the cookie will be processed by Callio Technologies’ systems. Access to your personal information is not possible without the use of your user ID and password.
Callio Technologies also uses cookies on its Web site. The various pages consulted by the user, and the path followed during each visit, are recorded using these cookies. We record, for example, the number of visits to our site and the paths taken to get there.
Callio Technologies uses the data collected from such cookies in a format that makes it impossible to identify the individual users. The information collected is used to better understand what users are looking for and what they learn when they visit our sites, which also helps us identify potential navigation issues.
Protection of information disclosed
Callio Technologies will protect the personal information you share with us. This information is stored on our servers in a protected and controlled environment. If you make an online purchase, for example, all your transactions are protected by SSL technology and your credit card number is only used to pay for the current purchase. The SSL transaction does not retain your credit card number and it therefore cannot be used for any purpose other than that single transaction.
From time to time we may hire other companies to provide packaging and delivery services, to answer customer questions regarding our products and services, to send mail and to process event registration. We only provide these companies with the information they need to deliver the service and we prohibit them from using this information for any other purpose.
If we request demographic information, we do not share this information and it is only used for general statistical purposes (individuals remain anonymous). Telephone numbers, e-mail addresses and mailing addresses are never shared.
Callio Technologies may occasionally present a contest or an offer sponsored by another company. We may ask you to provide information in order to participate. If we plan to share this information with the sponsors, you will be informed up-front.
Although we are committed to protecting the information collected, we may be obliged to disclose it under certain circumstances, such as legal proceedings.
Links to other sites
The Callio Technologies’ Web sites may contain links to other sites. Under no circumstances can Callio Technologies be held responsible for the practices or content of these sites. Callio Technologies can only encourage you to read the privacy practices of these sites, which may differ from our own.
Contact Us
You can help Callio Technologies maintain accurate information by informing us of any change of address, employment, telephone number, e-mail address or preferences regarding the content of the sites. If you wish to update this information or if you no longer want to receive information from Callio Technologies, please do not hesitate to contact us. The Callio Technologies department in charge of personal information can be reached using the following contact information:
E-mail address:
info@callio.com
Mailing address:
Callio Technologies
740 Galt Street West
Suite 10
Sherbrooke, Quebec
J1H 1Z3 Canada
If you change your e-mail address or mailing address, please inform Callio Technologies. We will need both your new address and your former address.
Callio Technologies would like to receive your comments and questions regarding this policy. Please direct your comments and questions regarding the privacy policy practiced by Callio Technologies to one of the above addresses (online, e-mail or mail).
Callio Technologies retains the right to modify this policy. Any changes to our privacy policy will be published on the corresponding page and sent to users by e-mail in order to keep them informed of the information we collect, the use we make of it and the circumstances (if any) that could oblige us to disclose this information.
Users will always have the choice of allowing us to use their information in accordance with the posted privacy policy. Users having refused to provide information, or who have deleted or deactivated their account, will not be contacted.
Please refer as well to the list of questions and answers on Callio Technologies’ privacy policy.
