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       Outside USA : 1-813-866-0971
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» How do I make the hotel reservation?
» Can I make a reservation directly with the hotel?
» How frequently are the hotel prices updated on starLAhotels.com?
» What if I am afraid of sending my credit card information on the net?
» Is the reservation guaranteed?
» Can I change my hotel reservation?
» What if I want to cancel my reservation? What are the charges? How will I get my refund?
» What if the hotel I am interested in is not available?
 
» How do I make the hotel reservation?

Select your preferences from the 'Find Hotel' page or the hotel search form on the home page, upon which a hotel list will be displayed to you. From hereon check the hotel profile/prices and take your pick. Complete the Booking Form, make the payment and your booking's done.
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» Can I make a reservation directly with the hotel?

Of course you can, but the prices displayed on starLAhotels.com are available only through us. If you make the hotel reservation directly, you will be charged 20% to 50% extra.
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» How frequently are the hotel prices updated on starLAhotels.com?

The prices are updated daily and are the latest. As we are constantly negotiating with the hotels listed on our site to offer you a definite price advantage. Do visit regularly to track the latest offers.
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» What if I am afraid of sending my credit card information on the net?

All credit card payments made through us are completely secured. However, in the rare case of you not wanting to send your credit card information on the net, call toll free on 1-866-289-7032(USA) / 1-213-596-9703 (Los Angeles), and book your hotel over the phone. However, we won't be able to process your request without credit card information.
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» Is the reservation guaranteed?

Yes. After we send you 'Reservation Completed' email, rest assured, the room availability is guaranteed.
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» Can I change my hotel reservation?

In the event of you wanting to change either the dates, number of rooms, hotel, etc. after the reservation is made, you will have to pay alteration fees. Kindly get in touch with us in case you need to change your reservation or checkout our Terms & Conditions.
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» What if I want to cancel my reservation? What are the charges? How will I get my  refund?    

Please refer to our Terms & Conditions.
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» What if the hotel I am interested in is not available?    

In a rare case, if the hotel you are interested is not listed on starLAhotels.com, then please call toll free on 1-866-715-5585 (USA) / 1-813-866-0971 (Outside USA), and request your hotel booking.
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Apart from the above FAQs, if you have any other query, kindly type in. We will reply within 24 hours.

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