The Wayback Machine -
stop accidental calls  phantom calls
Mail This Page To A Friend

The Problem
The Solution
In The News
Where To Find
Order Form
PSAP Stats
 Video Clips
 Links & Resources

Site Design By:
Website Design By Doug Williams and Associates




5 Button Guard ring shapes A-E

Protect Your Cell Phone Privacy!
Stop Accidental Calls!

Accidental hits of your "redial" button or 1-touch 911 emergency auto speed dial "9" or "1" button may give you reason for concern. Anyone who you accidentally call, including 911 centers, can listen to your private conversations. Phantom calls have become a real problem. Stop accidental calls with a cell phone button guard. >>More information about us.

Over 28% of all cell phone calls to 911 centers are accidental or "phantom calls". This has concern for those who have called 9-1-1 and been put on hold due to clogged lines.

Some cell phone users may not know they could be taking up 9-1-1 operators’ time with unnecessary calls. Last year more than 70,000 accidental calls to the 9-1-1 emergency communications center came from older cell phones. From the: Pinellas County Newsletter.

We have the solution for accidental cell phone dialing of 911 or? Our button guards are extremely effective.

Why a Cell Phone Button Guard from SACC is a good thing:

1. Guard your private conversations when either the pre-programmed "9" button dials 911, or your call/send/redial button is accidentally hit causing "false alarm" calls and also allowing the other end to “listen in” on your private conversations.

2. Protect Public Safety by relieving the overwhelming number of accidental hits on the "9" button causing overloads in our nations 911 Emergency Centers (7,000 nationwide).

3. Save $$$ in air time when the "call/send or redial" cell phone keypad button is accidentally re-activated to redial the last number called.

The cellular phone engineering was a good thing gone wrong for too long. Auto 911 Speed Dial and Re-Dial cell phone buttons were originally designed for convenience and as additional selling features. However, despite the numerous published articles on high numbers of accidental 911 calls overloading emergency centers, and our nations 911 centers applying for higher budgets to cover additional staff, additional equipment, etc., most cellular phone companies continued making their open face phones designed with slightly raised dialing buttons including the call/send/redial button and the “9” button auto 911 speed dial feature from 1995 through Jan. 2003. An estimated 40,000,000 problem phones remain in service today.

FCC, on June 9, 1999 requested wireless phone manufacturers to redesign their phones to address the 911 "false alarm" problem.

The text of FCC in part: " While we are not adopting specific requirements for 911 buttons, we encourage manufacturers to consider and address this issue in their cellular telephone faceplate designs. If necessary, we are prepared to adopt specific rules to reduce accidental 911 calls, in order to assist the public safety organizations, which must process such calls. It is our hope, however, that regulatory action will prove unnecessary, once manufacturers are alerted to this problem." This request was basically ignored.

Today, these accidental 911 calls from cellular phones alone still plague our public safety system nationwide by an alarming 25 - 80% each year according to 911 data.

This problem is overloading the PSAP'S (Public Safety Answering Points) also called 911 emergency centers to the point that callers may hear a recording, "You have reached 911, please hold for the next available dispatcher", or "Our lines are temporarily very busy, please hold".

A 2001 national survey of 6,100 emergency call centers found that between one-third and one-half of all wireless 911 calls were made by accident. By comparison, fewer than 3 percent of calls from traditional land-line telephones to 911 are made by mistake. Most of those calls can be attributed to "fat fingering," fax machines or people dialing the wrong number.

 Mobile Phones Unintentionally Dial Emergency Numbers

Email us at

| Home | The Problem | The Solution | Products | In The News | Where To Find |

Quit dialing emergency numbers mistakenly with our products. This can save some real money.