FAQ's
| Do I have to own, operate, or manage a retail business to get your products at these wholesale prices? |
| No. In addition, we are no longer accepting applications for Independent Distributors. |
| Is MGW a Franchise? |
| Absolutely not. Franchises have their hand in your till for their share of the profits, advertising fees, franchising fees, training fees...you name it! With MGW, business is simple and clear-cut - you buy wholesale, and sell at whatever profit you’re happy with! That’s it! All the profit is yours to keep. |
| How do I start selling your products? |
| It’s Simple! Look over our products….pick the merchandise you want…and then place your order today! |
| Are there any annual renewal fees? |
| As of 8/1/03, we are no longer accepting new independent distributors, nor are we charging an annual renewal fee for existing members. |
| Is there a minimal order amount or small order fee? |
| You can order a single item or 1000 items, it doesn't matter. Orders of less than $45.00 will be charged a $2.50 small order handling fee, which is included in the shopping cart shipping charges. This small order fee is necessary due to the fact that we no longer charge membership fees in order to allow you to purchase at wholesale prices. |
| Do I have to carry inventory? |
| No. However it depends on your type of business. For catalog and internet sales, we recommend that you keep up with items that have been discontinued and/or are out of stock. You do not want to sell your customers something that you can not provide. |
| What prices can I charge? |
| We list the competitive suggested retail prices, but since you get low wholesale prices, you may sell your products at any price you wish and still make a sizable profit! As with every other business, the profit results will vary depending on a variety of circumstances, including your desire, the amount of time and effort you expend, your type of business, and so forth. |
| How do I know what items are temporarily sold out or discontinued? |
| Sometimes products sell out or have been discontinued without prior notice. Please check the "Out of Stock" llistings on our web site before placing your order. Discontinued items are removed from the shopping cart. |
| How often do you change your catalogs? |
| New master catalogs, and some brochures, are printed in the spring (usually February) and in the fall (usually late August or early September). The New Arrivals brochures are printed monthly, and are available on or around the first of each month. |
| What are shipping charges? |
| See the shipping chart on this page http://www.midwestgiftworld.com/orders.htm |
| Where will my orders be shipped from? |
| The main 600,000 sq ft warehouse is located in Fontana, California. This is where most of your products will be shipped from. Most merchandise is shipped via U.P.S. or DHL rush (with tracking). We have various customer service locations, where we sometimes may ship merchandise via local U.S.P.S. |
| Can you ship to PO Boxes? |
| No. Most our shippers, such as UPS, currently require a street address. |
| How long will it take to get my order? |
| Orders are processed within 24-72 hours and are normally sent by UPS Ground. Therefore, we recommend allowing at least 7-10 days. Extra shipping time may be required during holiday seasons, for this is when the shipping industry is the busiest. We do offer express DHL shipping. |
| Will you drop ship products to my customers? |
| No. Because our merchandise is shipped directly from the warehouse, your customers will see the Midwest Gift World shipping labels on the package they receive. This would not be beneficial to you. |
| Do I pay sales tax on my merchandise orders to you? |
| Only our customers in the state of Missouri pay a 6.475% sales tax. |
| Can I cancel or change my order after I have placed it? |
| No. Normally once an order is placed, it is forwarded to the main warehouse for processing. Therefore, it is impossible for us to retract or change any order at that point. |
| Can I ship my order C.O.D or pay for my purchase later? |
| No. Orders must be paid in full before shipment can be made. |
| How will any cost adjustments be handled? |
| If a balance is due and your payment was made with a charge card, a second charge or credit will be made to or against your charge card. You will be credited on account for any credits due to you, which can be applied to future orders. |
| How do I handle my merchandise returns or exchanges to you? |
| Merchandise must be returned and postmarked within 7 days of receipt, complete and in its original packaging, shipping paid for by you. Please state the reason you are returning the product, and if you want a replacement (if the item is available), exchange for an item of equal value, or if you want credit on your account to use towards your very next order. We will only give cash refunds of the actual merchandise amount when the original purchase was made by credit card. Shipping charges will not be refunded. You should return package(s) via UPS ground, or via USPS priority with delivery confirmation to our Missouri customer service location at: Midwest Gift World; 2544 E Hwy 47; Winfield, MO 63389. Custom-made items, such as: special-size rings, and items with monograms or names, are not cancelable, exchangeable, or returnable for refund. |
| Can I sell your products on Ebay or any on-line auction? |
| Yes. However, it’s important that you order your product and have it on hand before putting it up for auction. Some members have advertised items for sale but not ordering the item until it has sold. On several occasions, they have become involved in legal action because the item was out of stock or discontinued and they could not provide it to the buyer. Tip: Because many are selling our line of products on Ebay, and some are even taking losses by selling below wholesale for their overstocked items, we recommend carrying an inventory of items that are going to be "discontinued"...eventually you will be "the only one" with the available product, and sometimes can make more than the original suggested retail price! If you are new to Ebay, we recommend "Starting an Ebay Business For Dummies", by Marsha Collier, "The Truth About Ebay: How to Successfully Sell Part Time or Full Time on Ebay", by Donny Lowy, or any book that suits your needs. Amazon.com has a nice selection of such book. |
| Can I use your product images for my own web site or to use on Ebay? |
| Yes. You can save lots of work by using our images. However, you can scan the images you want right from your own catalogs. |
