Pet Passport Helpline

Can't make head nor tail of the entry requirements to the UK?

Stuck for information on the Pets Passport scheme?

Resident or holidaying in France and need help with the regulations for pet import or export?

Just need reassurance that you have all the correct documentation for your pet?

If you have an enquiry and need help locating a source of information or clarification of the regulations in your circumstances email us.

The helpline is free, we can’t guarantee to help but will probably point you to someone that can if we can’t.

The Pet Passport helpline was setup specifically to help those who have received conflicting advice or were confused on how to use and qualify a pet for the UK PETS passport scheme. It has been running successfully for over four years ( since the inception of the scheme)

Please email us on petpassport@cani-excel.com

Pet Passport Links :

For a listing of the requirements of entry to the UK under the pets passport scheme from a qualifying country www.defra.gov.uk