Frequently
Asked Questions
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Question: " What time is check-in and check-out"
Answer: 14:00 check-in and 11:00 check out. Upon availability
and previous notice we can allow an earlier check-in time.
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Question: "Do all apartments have double beds?"
Answer: No, in some of our apartments we offer also single
beds.
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Question: "Do I get fresh towels and soap?"
Answer: Yes, and much more.You will find also basic refreshment
drinks and local magazines.
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Question: "Is breakfast included?"
Answer: No, but there is no need as all apartments have a
kitchen, and there are several restaurants downstairs.
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Question: "Is there a lift?"
Answer: Some apartments have lifts . If you need an apartment
with fewer stairs, please specify or ask for our ground floor and
first floor apartments.
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Question: "Are the apartments near the centre?"
Answer: Yes, near the Prague castle and the Old Town in ancient
heart of the city.
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Question: "Are the apartments safe?"
Answer: Yes. Safety is one of the qualities we stress most
when choosing the best apartments.
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Question: "Can I bring a pet?"
Answer: Yes, but we reserve the right to charge for damage
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Question: "How many people can share 1 apartment?"
Answer: Studio apartment: 2 people, 1 bedroom apartment:
2-4 people, 2 bedroom apartment: 4-6 people, Large apartments: 6-7,
Superior apartments: 6.
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Question: "Can you reserve a pick-up service
from the airport/train station?"
Answer:We strongly recommend you use our airport pick up
service. It is a) cheaper than the airport appointed service, b)
our driver will know you are coming and wait for you AND check you
in to your apartment. |
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Question:
"Where can I park my car"
Answer: Some apartments have free parking other apartments
you may have to put the car on a parking meter during the day time.
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Question:
"How do I pay?"
Answer: You pay us in cash (USD, Euro, PLN) or by credit
card (2.5% surcharge, AMEX 3.8%) for the whole stay once you have
seen your accommodation. WE DO NOT CHARGE YOU IN ADVANCE. In specified
cases we also allow banking transfer.
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Question:
"What does check-in look like?"
Answer: For arrivals from the airport/train station who use
our pick up service everything will be done for you. You just need
to be located by our driver who will be holding a sign with your
name on it.
All
other arrival who do not use this service we kindly request you
to call us approximately 1 hour before your arrival to make arrangements.
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Question:"How
can I make my reservation with minimum delay?"
Answer: Send a request for your preferred apartment and write
into the comments field that if available you are reserving the
apartment provisionally. If we reply that the apartment IS available,
secure your booking instantly. Then we send a formal confirmation
letter. An Even quicker way is, however, telephone booking. NOT
CONFIRMED RESERVATIONS MAY NOT BE CONSIDERED.
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Question:"How
do I secure my booking?"
Answer: Like most of accommodation businesses nowadays, we
need our bookings to be secured beforehand and for mutually binding
reservation require your guarantee. As a rule, we can make preliminary
bookings for you immediately upon your request, depending just on
your choice and current availability. However, before sending a
confirmation letter, we will ask you for your credit card number
and expiry date.
Convenient and safe: We have a 100% secure encrypted connection
for you to enter your credit card details, http://www.warsawshotel.com/safe_prague.htm
These details can also be safely sent to us by fax or simply phoned
to our booking department in our working hours. Another option is
sending a check (30% of the total price) to our account. Details
if necessary. |
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Question:"How
long does your company exist?"
Answer: In early summer 2002 it was 2 years since the company
had been founded in Prague. We are one of a few companies in the
region maintaining serviced apartments. At present, we offer a widening
range of services and are experienced to make your stay safe and
pleasurable.
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