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Bel Canto Design, ltd. offers the following
Warranty on our product:
What
is the Duration of this Warranty?
This warranty will remain in effect for two (2) years from the
original date of purchase.
Who
is Covered?
This warranty may be enforced by the original purchaser during
the warranty period, provided the original dated sales
receipt or other proof of warranty coverage is presented at time
of service.
What
is Covered?
This warranty covers all defects in material and workmanship on
this product, except as specified below.
The following are not covered:
1. Damage resulting from
A. Accident, misuse, abuse, or neglect.
B. Failure to follow instructions contained in the user guide.
C. Repair or attempted repair unauthorized by Bel Canto Design,
ltd.
D. Failure to perform recommended periodic maintenance.
E. Causes other than product defects, including lack of skill, competence,
or experience on the part of the owner.
2. Damage occurring during any shipment of this product. Claims for
shipping damages must be made with the carrier.
3. Damage to a unit that has been altered, or on which the serial number
has been defaced, modified, or removed.
What Expenses
will Bel Canto Design, ltd. Assume?
Bel Canto Design, ltd. will pay all labor and material expenses
for covered items. Payment of shipping charges is discussed in
the next
section of the warranty.
How
is Service Obtained?
When this product needs service, email Bel Canto Design, ltd to
request information about where the unit should be taken or sent
(click here for email form). When
making this request, please include your name, complete address,
and daytime telephone number;
the product model and serial numbers; and a description of the
problem. Do not return the unit to Bel Canto Design,ltd. without
prior authorization.
When Shipping a Product for
Service...
1. Pay any initial shipping charges, these are the responsibility of
the owner. If necessary repairs are covered by this warranty, Bel Canto
Design, ltd. will pay return shipping charges to any destination in
the United States using the carrier of our choice.
2. Pack the unit securely in the
original packing. If your original packing is lost replacements
can be purchased from Bel Canto Design, ltd. Package insurance
is
strongly recommended.
3. Include a copy of the original
dated sales receipt. (A copy of the original dated sales receipt
must be presented whenever warranty service is required.)
4. Do not include accessories such
as power cords, remote controls or user guides unless instructed
to do so.
What
are the Limitations of Implied Warranties?
Any implied warranties,
including warranties of merchantability and fitness for a particular
purpose, are limited in duration to the length of this warranty.
What
Certain Damages are Excluded
Bel
Canto's liability for a defective product is limited to repair
or replacement of that product, at our option. Bel Canto Design,
ltd.
shall not be liable for damages based on inconvenience; loss of
use of the product; loss of time; interrupted operation; commercial
loss; or any other damages, whether incidental, consequential,
or
otherwise.
How
do State Laws Relate to this Warranty?
Some states do not allow limitations on the duration of implied
warranties and/or the exclusion or limitation of incidental or
consequential
damages. As such, the above limitations may not apply. This warranty
is not enforceable outside of North America. This warranty provides
specific legal rights. Additional rights may be provided by some
states. |