Phone Counseling


Phone counseling is becoming an increasingly valuable option for people who want to discuss issues with a professional. Many people can’t, or don’t want to, go to a therapist’s office. Sometimes the reason has to do with privacy. Sometimes it has to do with the cost or inconvenience.

Although Toltex counselors work with clients in office settings, and believe in the strength of working the old-fashioned way, experience and recent research have shown that many of the issues that people need to work on can be helped greatly by phone counseling.

There are special strengths and limitations to every form of counseling. A true professional, working with an interested and motivated client, can use the strengths of telephone work to great advantage.

Telephone work offers:

Ease of use Convenience The opportunity to focus entirely on what is said and how it is said. Although body language can be very important, there can be great work done by carefully listening to one another Relatively low expenses, and therefore low cost The comfort of home for the client The ability to avoid the discomfort of face-to-face setting, which can be very uncomfortable for some people, when speaking about difficult matters